4 Permanent Information technology jobs found in Chennai, Tamil Nadu

Junior Product engineer Effectively troubleshoot product technical issues (sometimes in conjunction withProduct dev/Testing teams). Handle customer calls directly and possess effective communication skill (Written &Verbal) Ability to quickly narrow down to root-causes when handling client tickets. Providing timely and accurate status reporting to both internal & external stakeholders Be relentless in follow-up with different stakeholders to ensure supp

Technical requirements Bachelor’s degree in Business, Engineering, or any other related field. 16 + years of experience in the relevant field with last 5+ years in managing different teams. Knowledge of IT service desk tools and best practices, ITIL certification and proven troubleshooting skills. Should have experience with mobile applications monitoring and analytics tools such as Crashlytics,Firebase, and new relic, to help identify and troubleshoot

1.2 Sr. Product Support Analyst / Team Lead(Additional points apart from sec 1.1) Review and analyze customer feedback on critical business applications. Develop, organize, monitor, maintain, mine and analyze multiple sources of productsupport data used to paint a clear picture of product support requirements and trends. Identify, analyze, and interpret trends or patterns in data set(s), and communicate tosenior management. Generate routine and ad hoc

POSITION SUMMARY:Identify and develop product opportunities, generate regular business and secure key relationships.RESPONSIBILITIES: Development of new product opportunities within the defined State/Region/Area and segments- Cold Calling/Generating leads in Key and Target Accounts in defined segments- Liasioning and Relationship development - EPC, System Integrators, :Partners handling Largeprojects Generating Leads from Mid-Market, Corporates, Named Ac