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    15 jobs found for Communications in Bangalore City

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      • bangalore city
      • contract
      • 12
      Customer Project Manager 1• Manage projects to deliver Intellectual Capital required to enable Proactive Services offers• Provide leadership, hold the delivery team accountable to deliver projects on-time, within budget with high quality, while achieving customer satisfaction• Perform overall project-level planning and lead execution• Provide vision, strategy and business objective alignment to lead end-to-end project implementation• Identify risk, issues and develop risk response strategyRole Specific Responsibilities:• Prepare and maintain Project Plan, Risk Registers, Issue Logs, Lessons learnt and other Project related documentations• Tracking and reporting the execution progress of the deliverables against the committed work• Weekly standup meetings with the delivery teams and fortnightly cadence with product management team for each deliverables• Establish and maintain excellent relationships with Cisco stakeholders in the Delivery and Product Management teams• Communicates effectively with the stakeholders on the plan and execution of the deliverablesScope:• Typically leads delivery of multiple Intellectual Capital types for Proactive Services offersComplexity:• Moderate risk profile• Medium volume of dependencies• New or existing technology projectsExpertise:• College/University degree or equivalent plus 4-6 years related experience in a project management environment in comparable industry; ideally (not required) in an IT/Telco centric organization• Tableau skill set will be good to have
      Customer Project Manager 1• Manage projects to deliver Intellectual Capital required to enable Proactive Services offers• Provide leadership, hold the delivery team accountable to deliver projects on-time, within budget with high quality, while achieving customer satisfaction• Perform overall project-level planning and lead execution• Provide vision, strategy and business objective alignment to lead end-to-end project implementation• Identify risk, issues and develop risk response strategyRole Specific Responsibilities:• Prepare and maintain Project Plan, Risk Registers, Issue Logs, Lessons learnt and other Project related documentations• Tracking and reporting the execution progress of the deliverables against the committed work• Weekly standup meetings with the delivery teams and fortnightly cadence with product management team for each deliverables• Establish and maintain excellent relationships with Cisco stakeholders in the Delivery and Product Management teams• Communicates effectively with the stakeholders on the plan and execution of the deliverablesScope:• Typically leads delivery of multiple Intellectual Capital types for Proactive Services offersComplexity:• Moderate risk profile• Medium volume of dependencies• New or existing technology projectsExpertise:• College/University degree or equivalent plus 4-6 years related experience in a project management environment in comparable industry; ideally (not required) in an IT/Telco centric organization• Tableau skill set will be good to have
      • bangalore city
      • permanent
      Manager Six Sigma Black Belt- HealthcareLocation: BangaloreJob DescriptionOperational Performance1) Adapt delivery timelines and scope according to customer’s needs.2) Make timely decisions, based on the amount of information, and accepts responsibility for theconsequences.3) Consider immediate knock-on impact (A leads to B) and likely consequences before deciding on acourse of action.4) Use available information including patterns, trends, or missing pieces of data to make or facilitatedecision making.5) Effectively present decision options, considering time criticality and potential roadblocks.6) Anticipate issues and risks and act to mitigate these quickly; handle any unforeseen roadblocks swiftlyand effectively.7) Consistently demonstrate good listening skills -encourages feedback on communications and seeks toimprove these.8) Think about the audience, the message and the context when planning communications and selectingcommunication tools and media; use basic skills to effectively structure communications.9) Manage delivery of healthcare improvement initiatives.10) Work across global and regional teams to ensure commonality of understanding and objectives –i.e.local teams are focused on delivering against global imperatives, whilst those same global imperativesare shaped to reflect the business needs of the region.11) Ensure that assignments are delivered using the appropriate technologies and tools including Groupstandards.Eligibility:1) Minimum 7 – 9 years’ experience in US Healthcare domain2) Should have B1/B2 US Visa mandatory3) Business Process Re-engineering/ transformation/ innovation4) Six Sigma-Black belt, Six sigma tools application, Data Analytics5) Domain or a business consultant for a span of 4-5 years6) Familiarity of Healthcare laws and legislative including the HIPAA (Health Insurance Portabilityand Accountability Act)
      Manager Six Sigma Black Belt- HealthcareLocation: BangaloreJob DescriptionOperational Performance1) Adapt delivery timelines and scope according to customer’s needs.2) Make timely decisions, based on the amount of information, and accepts responsibility for theconsequences.3) Consider immediate knock-on impact (A leads to B) and likely consequences before deciding on acourse of action.4) Use available information including patterns, trends, or missing pieces of data to make or facilitatedecision making.5) Effectively present decision options, considering time criticality and potential roadblocks.6) Anticipate issues and risks and act to mitigate these quickly; handle any unforeseen roadblocks swiftlyand effectively.7) Consistently demonstrate good listening skills -encourages feedback on communications and seeks toimprove these.8) Think about the audience, the message and the context when planning communications and selectingcommunication tools and media; use basic skills to effectively structure communications.9) Manage delivery of healthcare improvement initiatives.10) Work across global and regional teams to ensure commonality of understanding and objectives –i.e.local teams are focused on delivering against global imperatives, whilst those same global imperativesare shaped to reflect the business needs of the region.11) Ensure that assignments are delivered using the appropriate technologies and tools including Groupstandards.Eligibility:1) Minimum 7 – 9 years’ experience in US Healthcare domain2) Should have B1/B2 US Visa mandatory3) Business Process Re-engineering/ transformation/ innovation4) Six Sigma-Black belt, Six sigma tools application, Data Analytics5) Domain or a business consultant for a span of 4-5 years6) Familiarity of Healthcare laws and legislative including the HIPAA (Health Insurance Portabilityand Accountability Act)
      • bangalore city
      • permanent
      • 6
      Good communications Have in depth knowledge of Recs /NAV/Asset management/Future/Option/Margin calculations operations. MF Operation/TLM/ BBG AIM /Avaloq /TSTAR Applications .
      Good communications Have in depth knowledge of Recs /NAV/Asset management/Future/Option/Margin calculations operations. MF Operation/TLM/ BBG AIM /Avaloq /TSTAR Applications .
      • bangalore city
      • permanent
      • 12
      Primary Skills :• In depth knowledge of programming languages (C,C++)5-10 years of experience in product based development company• Strong coding skills in C++, with emphasis on writing modular code.• Strong debugging skills• Python coding and development work experience• Working knowledge of scripting (python in particular)• Database knowledge• Automation skills• Demonstrated experience with source code management systems like git; and build tools like make.• Understanding of network communications, including TCP/IP, HTTP, Web Sockets, and RPC protocols• Communication. good oral and written communication skills• Must be self-starter and Team PlayerRoles & Responsibilities• Development, Troubleshooting and automation for C++, Python based networking products• Own customer escalations and help resolve them on time• Work on product releases and contribute in sanity/regression qualification
      Primary Skills :• In depth knowledge of programming languages (C,C++)5-10 years of experience in product based development company• Strong coding skills in C++, with emphasis on writing modular code.• Strong debugging skills• Python coding and development work experience• Working knowledge of scripting (python in particular)• Database knowledge• Automation skills• Demonstrated experience with source code management systems like git; and build tools like make.• Understanding of network communications, including TCP/IP, HTTP, Web Sockets, and RPC protocols• Communication. good oral and written communication skills• Must be self-starter and Team PlayerRoles & Responsibilities• Development, Troubleshooting and automation for C++, Python based networking products• Own customer escalations and help resolve them on time• Work on product releases and contribute in sanity/regression qualification
      • bangalore city
      • permanent
       Job DetailsSeniority Level: Executive, DirectorJob Functions: Public Relations  Industry: Branding & Advertising  Create client strategy and overall PR plan for their accountsDevelop and execute external brand communications strategies, increasing clients’ share of voice, and awareness with the ultimate goal of attracting new usersPlan and measure performance KPIs to identify trends, revenue drivers, and opportunities and present findings to the leadership team;Independently lead day-to-day account operations and serves as a primary client contact.Responsible for overall account relationships and for building relationships with key day-to-day client contacts to ensure that client relationships exist on multiple levels/points of contact and grow over timeEngage other leaders to enhance offerings and counsel to key clientsEnsure effective communication and management of client expectations and that team is completing their deliverables on strategy, on time, and on budget while servicing the client at an appropriate level. Develops and delivers client presentations.Provide strategic counsel, develop long-term plans, insights, and program recommendations for clients, demonstrating a thorough understanding of their business, industry competition, and relevant mediaCultivate relationships with senior leaders and key players across business units within compass point and taps them as appropriate to provide perspective and add valueLeverage a strong knowledge of tools and services to add value to clients' programs and build organic and new business growthDevelop and manage multiple projects and programs including strategies, implementation plans, evaluation mechanisms, staffing plans, budgets, and timelinesAccountable for final review of all communications, reports, and client materials developed by the account teamProactively anticipates and/or leads the resolution of account problems and issues quickly and adeptlyEnsures that team members adhere to companies’ financial policies and practicesIdentifies and develops new business opportunities within the practiceServes as a positive role model and mentor to others and drives a positive, collaborative work cultureProvides regular direction and support to direct reports, ensuring they have clear expectations, training, and timely performance feedback. Manages effective and timely goals and performance appraisals for direct reports as well as provides ongoing guidance on career development plansManages staff to maximize performance and productivity to meet/exceed client expectations; efficiently works to address under performersActively engages in efforts to identify, grow and retain top talentActively recruits, interviews and identifies best-in-class staff; responsible for team hiring and staffing decisions 
       Job DetailsSeniority Level: Executive, DirectorJob Functions: Public Relations  Industry: Branding & Advertising  Create client strategy and overall PR plan for their accountsDevelop and execute external brand communications strategies, increasing clients’ share of voice, and awareness with the ultimate goal of attracting new usersPlan and measure performance KPIs to identify trends, revenue drivers, and opportunities and present findings to the leadership team;Independently lead day-to-day account operations and serves as a primary client contact.Responsible for overall account relationships and for building relationships with key day-to-day client contacts to ensure that client relationships exist on multiple levels/points of contact and grow over timeEngage other leaders to enhance offerings and counsel to key clientsEnsure effective communication and management of client expectations and that team is completing their deliverables on strategy, on time, and on budget while servicing the client at an appropriate level. Develops and delivers client presentations.Provide strategic counsel, develop long-term plans, insights, and program recommendations for clients, demonstrating a thorough understanding of their business, industry competition, and relevant mediaCultivate relationships with senior leaders and key players across business units within compass point and taps them as appropriate to provide perspective and add valueLeverage a strong knowledge of tools and services to add value to clients' programs and build organic and new business growthDevelop and manage multiple projects and programs including strategies, implementation plans, evaluation mechanisms, staffing plans, budgets, and timelinesAccountable for final review of all communications, reports, and client materials developed by the account teamProactively anticipates and/or leads the resolution of account problems and issues quickly and adeptlyEnsures that team members adhere to companies’ financial policies and practicesIdentifies and develops new business opportunities within the practiceServes as a positive role model and mentor to others and drives a positive, collaborative work cultureProvides regular direction and support to direct reports, ensuring they have clear expectations, training, and timely performance feedback. Manages effective and timely goals and performance appraisals for direct reports as well as provides ongoing guidance on career development plansManages staff to maximize performance and productivity to meet/exceed client expectations; efficiently works to address under performersActively engages in efforts to identify, grow and retain top talentActively recruits, interviews and identifies best-in-class staff; responsible for team hiring and staffing decisions 
      • bangalore city
      • permanent
      Job Location : Bangalore Job Type : Permanent RoleExperience : 3 -5 Years of ExperienceJob RoleQualifications / Requirements: - Have Bachelor of Engineering degree from an accredited college or university (Electronics, Chemical, Instrumentation, Mechanical or Electrical Engineering). - 3 – 5 years professional experience in field instrumentation/automation industry - Experienced in Installation, commissioning and troubleshooting of field instruments, PLCs/ Automation/Vibration/Condition Monitoring systems in Oil & Gas, Petrochemicals, Power Industry and Process plants - Have knowledge on Electronics or Mechanical troubleshooting skills, knowledge of Hardware, Modbus, OPC, Networking and serial communications protocols - Should be fluent in English. Have excellent written and oral communication skills to convey technical concepts to business and technical personnel. - Customer focused, solution oriented, dynamic personality with good interpersonal skills - Computer literacy - Be ready to Travel (up to 80% of working time) at short notice and have a valid driver's license 
      Job Location : Bangalore Job Type : Permanent RoleExperience : 3 -5 Years of ExperienceJob RoleQualifications / Requirements: - Have Bachelor of Engineering degree from an accredited college or university (Electronics, Chemical, Instrumentation, Mechanical or Electrical Engineering). - 3 – 5 years professional experience in field instrumentation/automation industry - Experienced in Installation, commissioning and troubleshooting of field instruments, PLCs/ Automation/Vibration/Condition Monitoring systems in Oil & Gas, Petrochemicals, Power Industry and Process plants - Have knowledge on Electronics or Mechanical troubleshooting skills, knowledge of Hardware, Modbus, OPC, Networking and serial communications protocols - Should be fluent in English. Have excellent written and oral communication skills to convey technical concepts to business and technical personnel. - Customer focused, solution oriented, dynamic personality with good interpersonal skills - Computer literacy - Be ready to Travel (up to 80% of working time) at short notice and have a valid driver's license 
      • bangalore city
      • permanent
      • 6
      • Knowledge of operating systems and server virtualization concepts• Experience with common criteria certification• Strong analytical skills and ability to operate in a fast-paced environment with evolving project requirements and priorities.• Bachelor's Degree, preferably in a technical field such as computer science or a focus on English, writing, or communications.• 5-7 years of experience required in an IT development environment.• Excellent writing, editing, and communication skills.
      • Knowledge of operating systems and server virtualization concepts• Experience with common criteria certification• Strong analytical skills and ability to operate in a fast-paced environment with evolving project requirements and priorities.• Bachelor's Degree, preferably in a technical field such as computer science or a focus on English, writing, or communications.• 5-7 years of experience required in an IT development environment.• Excellent writing, editing, and communication skills.
      • bangalore city
      • permanent
      • 12
       M.Tech/B.Tech/BE in Electrical or Electronics Engineering8+ years experience in Product development/System development preferably in the Routers/switches/ethernet cardsExperience in high speed Interfaces (>10G) interfaces XAUI, RXAUI CAUI etc, high speed board design and signal integrity knowledge is good to have.Experience in X86 Intel CPU architecture, and have excellent understanding of control interfaces such as PCIe, MDIO, SPI, I2C.Experience in designing with DDR4/DDR5 and SSD memory devices is must.Hands-on knowledge and experience on Hardware design EDA softwares i.e. Allegro PCB Editor and Allegor Concept HDL.Solid experience in board bring-up in lab as well as design validation of network productsAbility to collaborate with other subject areas, including FPGA, software, mechanical, signal integrity and ManufacturingPrior experience with shipping products in troubleshooting field issues and Failure Analysis using DSO, spectrum analyser, PCIe analyser etc.Thorough understanding of Industry telecom standards for electronic equipment ( i.e. EMC/EMI, Safety, Environmental, Telecom, Mechanical Design validation )Motivated & Self driven and ability to map high level requirements into actionable milestones.Excellent verbal and written communications skills and excellent collaboration skills across cross functional teams.
       M.Tech/B.Tech/BE in Electrical or Electronics Engineering8+ years experience in Product development/System development preferably in the Routers/switches/ethernet cardsExperience in high speed Interfaces (>10G) interfaces XAUI, RXAUI CAUI etc, high speed board design and signal integrity knowledge is good to have.Experience in X86 Intel CPU architecture, and have excellent understanding of control interfaces such as PCIe, MDIO, SPI, I2C.Experience in designing with DDR4/DDR5 and SSD memory devices is must.Hands-on knowledge and experience on Hardware design EDA softwares i.e. Allegro PCB Editor and Allegor Concept HDL.Solid experience in board bring-up in lab as well as design validation of network productsAbility to collaborate with other subject areas, including FPGA, software, mechanical, signal integrity and ManufacturingPrior experience with shipping products in troubleshooting field issues and Failure Analysis using DSO, spectrum analyser, PCIe analyser etc.Thorough understanding of Industry telecom standards for electronic equipment ( i.e. EMC/EMI, Safety, Environmental, Telecom, Mechanical Design validation )Motivated & Self driven and ability to map high level requirements into actionable milestones.Excellent verbal and written communications skills and excellent collaboration skills across cross functional teams.
      • bangalore city
      • permanent
      • 12
      In depth knowledge of programming languages (C,C++)5-10 years of experience in product based development company• Strong coding skills in C++, with emphasis on writing modular code.• Strong debugging skills• Python coding and development work experience• Working knowledge of scripting (python in particular)• Database knowledge• Automation skills• Demonstrated experience with source code management systems like git; and build tools like make.• Understanding of network communications, including TCP/IP, HTTP, Web Sockets, and RPC protocols• Communication. good oral and written communication skills• Must be self-starter and Team PlayerRoles & Responsibilities• Development, Troubleshooting and automation for C++, Python based networking products• Own customer escalations and help resolve them on time• Work on product releases and contribute in sanity/regression qualification
      In depth knowledge of programming languages (C,C++)5-10 years of experience in product based development company• Strong coding skills in C++, with emphasis on writing modular code.• Strong debugging skills• Python coding and development work experience• Working knowledge of scripting (python in particular)• Database knowledge• Automation skills• Demonstrated experience with source code management systems like git; and build tools like make.• Understanding of network communications, including TCP/IP, HTTP, Web Sockets, and RPC protocols• Communication. good oral and written communication skills• Must be self-starter and Team PlayerRoles & Responsibilities• Development, Troubleshooting and automation for C++, Python based networking products• Own customer escalations and help resolve them on time• Work on product releases and contribute in sanity/regression qualification
      • bangalore city
      • permanent
      • 12
      Maintaining and administering - IT Infrastructure, computer networks and related computing environments, at Head Office and Branch Offices.Managing and maintaining LAN and Wireless setup at all company offices which includes implementing and maintaining firewall, switching and routing devices.Implementation and Administration of different Operating Systems - Windows, Mac Systems.Document IT Assets at all company offices and ensure they are updated and working.Responsible for coordinating procurement of all IT equipment (Hardware, Software, Networking) and getting the successful installation done.Provide technical support to all end users (company employees) with respect to desktops, laptops, printers, peripherals, audio visual components etc.Ensuring planned and organized operations of CRM / EDP systems of the organisation.Hands on experience in diagnosis, troubleshooting and resolution of issues with IT systems and infrastructure.Perform data backups and disaster recovery operations.Plan, coordinate, and implement network security measures in order to protect data, software, and hardware.Co-ordinate with Internet and Telephony service providers and other IT Infra vendors/suppliers, for new integrations & problem resolutions.Key Skills: Excellent analytical and problem solving skills.MAC OS – added advantageGood IT skills and Understanding of complex information and requirements.Good communications skills - written and verbal.Ability to perform under pressure, tight deadlines and within constraints
      Maintaining and administering - IT Infrastructure, computer networks and related computing environments, at Head Office and Branch Offices.Managing and maintaining LAN and Wireless setup at all company offices which includes implementing and maintaining firewall, switching and routing devices.Implementation and Administration of different Operating Systems - Windows, Mac Systems.Document IT Assets at all company offices and ensure they are updated and working.Responsible for coordinating procurement of all IT equipment (Hardware, Software, Networking) and getting the successful installation done.Provide technical support to all end users (company employees) with respect to desktops, laptops, printers, peripherals, audio visual components etc.Ensuring planned and organized operations of CRM / EDP systems of the organisation.Hands on experience in diagnosis, troubleshooting and resolution of issues with IT systems and infrastructure.Perform data backups and disaster recovery operations.Plan, coordinate, and implement network security measures in order to protect data, software, and hardware.Co-ordinate with Internet and Telephony service providers and other IT Infra vendors/suppliers, for new integrations & problem resolutions.Key Skills: Excellent analytical and problem solving skills.MAC OS – added advantageGood IT skills and Understanding of complex information and requirements.Good communications skills - written and verbal.Ability to perform under pressure, tight deadlines and within constraints
      • bangalore city
      • permanent
      JD – Product Deployment2+ years’ of experience in product deployment and supportWorking knowledge of the below tools:ADFSPowershellSQL ServerjSONTeamCity or any CI toolsSVN/GITActive Directory Domains and TrustsCitrixExcel Macros and functionsGood to have working knowledge on JIRA processResponsible for identifying automation areas and creation of powershell scriptsEstimates work requirement proactively and track the deliverables to close them in timely mannerProven capability with multiple teams & coordinating on various executions and dependencies with theseteamsStrong communications skills, both written and verbal EnglishWell versed with ITIL processManage new work transition and documentation.Escalate risks and issues in a timely manner within existing risk frameworks. Qualifications B-tech/MCA Additional information Ability to work on multiple requests in a fast-paced environment excellent written and verbalcommunication skills, (11 AM - 8 PM)Week Off - Saturday & Sunday
      JD – Product Deployment2+ years’ of experience in product deployment and supportWorking knowledge of the below tools:ADFSPowershellSQL ServerjSONTeamCity or any CI toolsSVN/GITActive Directory Domains and TrustsCitrixExcel Macros and functionsGood to have working knowledge on JIRA processResponsible for identifying automation areas and creation of powershell scriptsEstimates work requirement proactively and track the deliverables to close them in timely mannerProven capability with multiple teams & coordinating on various executions and dependencies with theseteamsStrong communications skills, both written and verbal EnglishWell versed with ITIL processManage new work transition and documentation.Escalate risks and issues in a timely manner within existing risk frameworks. Qualifications B-tech/MCA Additional information Ability to work on multiple requests in a fast-paced environment excellent written and verbalcommunication skills, (11 AM - 8 PM)Week Off - Saturday & Sunday
      • bangalore city
      • permanent
      • 6
      Principal ActivitiesTechnical : Develop tools as per the requirements.Maintain and enhance existing tools in JavaCollection and analysis of requirements concerning SW code Quality tools.Perfoming Static Analysis using PolySpace and QAC to understand the tool requirements better.Ensure delivery of high quality work products and follow defined development processes and guidelines.Provide inputs to the Tools development team.Documentation and coaching software code quality tools topics.Others :Daily co-operation with team members of the world wide project teamsEducation: Engineering  Degree in Electronics & Communications or equivalent Professional Experience:4-6 years of experience in core Java 8 and problem solving skills. Project and/or Process knowledge/capabilities/experience:Experience in Core Java 8Knowledge on intermediate Python.Jenkins pipelineDesign patternsExperience with Automotive SW Development Processes, Methods and ToolsSystematic approach and capability of abstractionAbility to analyze problems and formulate corresponding solutionsScripting (e.g. PERL, VB) experience is added advantage.Good to know C language. Intercultural / International Experience :Germany (preferable) Other RequirementsGood Problem Resolution SkillsExcellent communication SkillsOffice location will be Bangalore
      Principal ActivitiesTechnical : Develop tools as per the requirements.Maintain and enhance existing tools in JavaCollection and analysis of requirements concerning SW code Quality tools.Perfoming Static Analysis using PolySpace and QAC to understand the tool requirements better.Ensure delivery of high quality work products and follow defined development processes and guidelines.Provide inputs to the Tools development team.Documentation and coaching software code quality tools topics.Others :Daily co-operation with team members of the world wide project teamsEducation: Engineering  Degree in Electronics & Communications or equivalent Professional Experience:4-6 years of experience in core Java 8 and problem solving skills. Project and/or Process knowledge/capabilities/experience:Experience in Core Java 8Knowledge on intermediate Python.Jenkins pipelineDesign patternsExperience with Automotive SW Development Processes, Methods and ToolsSystematic approach and capability of abstractionAbility to analyze problems and formulate corresponding solutionsScripting (e.g. PERL, VB) experience is added advantage.Good to know C language. Intercultural / International Experience :Germany (preferable) Other RequirementsGood Problem Resolution SkillsExcellent communication SkillsOffice location will be Bangalore
      • bangalore city
      • permanent
      JD – Product Deployment2+ years’ of experience in product deployment and supportWorking knowledge of the below tools:ADFSPowershellSQL ServerjSONTeamCity or any CI toolsSVN/GITActive Directory Domains and TrustsCitrixExcel Macros and functionsGood to have working knowledge on JIRA processResponsible for identifying automation areas and creation of powershell scriptsEstimates work requirement proactively and track the deliverables to close them in timely mannerProven capability with multiple teams & coordinating on various executions and dependencies with theseteamsStrong communications skills, both written and verbal EnglishWell versed with ITIL processManage new work transition and documentation.Escalate risks and issues in a timely manner within existing risk frameworks. Qualifications B-tech/MCA Additional information Ability to work on multiple requests in a fast-paced environment excellent written and verbalcommunication skills, (11 AM - 8 PM)Week Off - Saturday & Sunday
      JD – Product Deployment2+ years’ of experience in product deployment and supportWorking knowledge of the below tools:ADFSPowershellSQL ServerjSONTeamCity or any CI toolsSVN/GITActive Directory Domains and TrustsCitrixExcel Macros and functionsGood to have working knowledge on JIRA processResponsible for identifying automation areas and creation of powershell scriptsEstimates work requirement proactively and track the deliverables to close them in timely mannerProven capability with multiple teams & coordinating on various executions and dependencies with theseteamsStrong communications skills, both written and verbal EnglishWell versed with ITIL processManage new work transition and documentation.Escalate risks and issues in a timely manner within existing risk frameworks. Qualifications B-tech/MCA Additional information Ability to work on multiple requests in a fast-paced environment excellent written and verbalcommunication skills, (11 AM - 8 PM)Week Off - Saturday & Sunday
      • bangalore city
      • permanent
      • 12
      Job Description:The Senior Service Cloud Analyst serves Citrix by supporting Customer Relationship Management and Sales Force Automation systems and processes. As a Salesforce Senior Business Analyst, you will be responsible to work with business, IT and vendors to lead working sessions, analyze business and data requirements, and assist with designing solutions on Salesforce.com Services Cloud platform. This person responsible for independently working with the Services organization to improve overall efficiency and increase adoption.Primary Duties / Responsibilities:• Maintain and support the objectives of current Customer Relationship Manager (CRM) and Sales Force Automation• Demonstrate proficient level of business acumen to identify and communicate impacts to departmental stakeholders and/or other platforms or business process owners• Independently manage day to day work assignment, completions, follow-up and related deliverables. Raising any issues to management attention with independence and correct degree of judgement/urgency.• Track and analyze data.• Participate in new projects and work with business and technical team members on initiatives which may involve process improvements, system enhancements, or the development of new applications or software.• Work with Services organization to understand changing requirements and implement systems and data changes as necessary.• Act as subject matter expert to other teams.• Participate in the IT enhancement process.• Ensure that sales-impacting enhancement requests are effectively qualified, prioritized and executed.• Maintain user groups, roles and access rights, custom fields, record types and page layouts in Salesforce.com.• Maintain changes to standard and custom fields, page layouts and record types.• Maintain, enhance and create workflows, functions and configurations and provide system administration of the Salesforce.com environment.• Participate in new projects and work with business and technical team members on initiatives which may involve process improvements, system enhancements, or the development of new applications or software.• Create new advanced reports reporting capabilities and respond to ad-hoc reporting requests.• Provide training and coaching in the use of sales force automation and CRM systems. Identify training and development gaps and create plans to address.• Participate in New Hire Orientation presentations.• Coordinate in user acceptance testing as needed. Help define best practices.• Define test scenarios.Qualifications and Requirements:• Bachelor's Degree in Information Systems or Business Administration, or equivalent combination of experience and education.• 3-4 years of Systems Management experience.• Service Cloud Certifications required. One or more Salesforce certification(s)—Certified Administrator, Certified Advanced Administrator, Platform App Builder, Service Cloud Consultant• Experience with Customer Relationship Management and Sales Force Automation systems required.• Advanced level of expertise using Microsoft Office suite.• Must be comfortable supporting large user base and able to maintain professional demeanor when dealing with distressed users.• Must be comfortable working under pressure to meet deadlines and when providing status to varying levels of management.• Ability to understand complex business problems and deliver solutions focused on technological improvements and increasing process efficiency.• Pays attention to detail; instills quality in all deliverables.• Confers with business partners to analyze current operational procedures, create use cases and identify problems.• Outstanding oral and written communications skills; excellent presentation skills; ability to lead meetings internally and externally.• Develop and execute
      Job Description:The Senior Service Cloud Analyst serves Citrix by supporting Customer Relationship Management and Sales Force Automation systems and processes. As a Salesforce Senior Business Analyst, you will be responsible to work with business, IT and vendors to lead working sessions, analyze business and data requirements, and assist with designing solutions on Salesforce.com Services Cloud platform. This person responsible for independently working with the Services organization to improve overall efficiency and increase adoption.Primary Duties / Responsibilities:• Maintain and support the objectives of current Customer Relationship Manager (CRM) and Sales Force Automation• Demonstrate proficient level of business acumen to identify and communicate impacts to departmental stakeholders and/or other platforms or business process owners• Independently manage day to day work assignment, completions, follow-up and related deliverables. Raising any issues to management attention with independence and correct degree of judgement/urgency.• Track and analyze data.• Participate in new projects and work with business and technical team members on initiatives which may involve process improvements, system enhancements, or the development of new applications or software.• Work with Services organization to understand changing requirements and implement systems and data changes as necessary.• Act as subject matter expert to other teams.• Participate in the IT enhancement process.• Ensure that sales-impacting enhancement requests are effectively qualified, prioritized and executed.• Maintain user groups, roles and access rights, custom fields, record types and page layouts in Salesforce.com.• Maintain changes to standard and custom fields, page layouts and record types.• Maintain, enhance and create workflows, functions and configurations and provide system administration of the Salesforce.com environment.• Participate in new projects and work with business and technical team members on initiatives which may involve process improvements, system enhancements, or the development of new applications or software.• Create new advanced reports reporting capabilities and respond to ad-hoc reporting requests.• Provide training and coaching in the use of sales force automation and CRM systems. Identify training and development gaps and create plans to address.• Participate in New Hire Orientation presentations.• Coordinate in user acceptance testing as needed. Help define best practices.• Define test scenarios.Qualifications and Requirements:• Bachelor's Degree in Information Systems or Business Administration, or equivalent combination of experience and education.• 3-4 years of Systems Management experience.• Service Cloud Certifications required. One or more Salesforce certification(s)—Certified Administrator, Certified Advanced Administrator, Platform App Builder, Service Cloud Consultant• Experience with Customer Relationship Management and Sales Force Automation systems required.• Advanced level of expertise using Microsoft Office suite.• Must be comfortable supporting large user base and able to maintain professional demeanor when dealing with distressed users.• Must be comfortable working under pressure to meet deadlines and when providing status to varying levels of management.• Ability to understand complex business problems and deliver solutions focused on technological improvements and increasing process efficiency.• Pays attention to detail; instills quality in all deliverables.• Confers with business partners to analyze current operational procedures, create use cases and identify problems.• Outstanding oral and written communications skills; excellent presentation skills; ability to lead meetings internally and externally.• Develop and execute
      • bangalore city
      • permanent
      • 0 years 0 months 0 days
       Requires expertise in network monitoring, analysis, management, and configurationtools or expertise with server/systems monitoring and management tools. Understanding of business and clinical applications within a healthcare environment. A packet level expertise in network traffic analysis. Competent with mainstream office automation, project management, andcommunications tools. Strong project management and interpersonal skills; ability to deal effectively withdiverse skill sets and personalities, provide strong team leadership, and workeffectively as a team player. Requires expertise in all aspects of LAN and WAN operation, switching, routing,topology, QoS, Multicast, network protocols, software defined networking, Wirelessand Metro Ethernet. Knowledge and experience of the following: MPLS, NAC, VPN, remote access servers,security devices, firewalls, security protocols, IDS/IPS, NAT/PAT, ACS, AdaptiveAuthentication, SecurID, Radius/LDAP/TACACS.  Work collaboratively with colleagues to continue to secure and mitigate risk across thecompany. 7-10 years of practical experience as a Network or Systems Engineer in a complexmulti-platform, multi-protocol environment. Minimum of 3 years of experience inAWS, with at least five years in the Information Technology industry. Required: Cisco Certified Network Associate (CCNA) or PAN Accredited ConfigurationEngineer (ACE). Experience with Palo Alto Network devices required Velo cloud experience required SDWan experience required AWS experience required A Palo Alto Networks Certified Network Security Engineer (PCNSE), Cisco CertifiedNetwork Professional (CCNP) or Cisco Certified Internetwork Expert (CCIE) orequivalent certification is preferred.
       Requires expertise in network monitoring, analysis, management, and configurationtools or expertise with server/systems monitoring and management tools. Understanding of business and clinical applications within a healthcare environment. A packet level expertise in network traffic analysis. Competent with mainstream office automation, project management, andcommunications tools. Strong project management and interpersonal skills; ability to deal effectively withdiverse skill sets and personalities, provide strong team leadership, and workeffectively as a team player. Requires expertise in all aspects of LAN and WAN operation, switching, routing,topology, QoS, Multicast, network protocols, software defined networking, Wirelessand Metro Ethernet. Knowledge and experience of the following: MPLS, NAC, VPN, remote access servers,security devices, firewalls, security protocols, IDS/IPS, NAT/PAT, ACS, AdaptiveAuthentication, SecurID, Radius/LDAP/TACACS.  Work collaboratively with colleagues to continue to secure and mitigate risk across thecompany. 7-10 years of practical experience as a Network or Systems Engineer in a complexmulti-platform, multi-protocol environment. Minimum of 3 years of experience inAWS, with at least five years in the Information Technology industry. Required: Cisco Certified Network Associate (CCNA) or PAN Accredited ConfigurationEngineer (ACE). Experience with Palo Alto Network devices required Velo cloud experience required SDWan experience required AWS experience required A Palo Alto Networks Certified Network Security Engineer (PCNSE), Cisco CertifiedNetwork Professional (CCNP) or Cisco Certified Internetwork Expert (CCIE) orequivalent certification is preferred.

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