GeneralBusinessProblem Solving: Investigating and resolving customer issues, complaints, or disputes in a timely and effectivemanner. Escalating complex issues to higher levels of support or management when necessary.Communication Skills: Communicating clearly and professionally with customers, colleagues, and otherdepartments within the company. Providing clear and concise information to customers in a manner they can easilyunderstand.Sales Support:
GeneralBusinessProblem Solving: Investigating and resolving customer issues, complaints, or disputes in a timely and effectivemanner. Escalating complex issues to higher levels of support or management when necessary.Communication Skills: Communicating clearly and professionally with customers, colleagues, and otherdepartments within the company. Providing clear and concise information to customers in a manner they can easilyunderstand.Sales Support:
Job Titles: Customer Service Specialist Specify Location: MumbaiJob Type: Full-TimeEducation: Bachelor's DegreeExperience Level: Entry to Mid-LevelYears of Experience :min 3 years to 10 years. About Us:We are a dynamic and innovative Science and Materials Company committed to delivering exceptional service to our customers while driving profitability. As a Customer Service Representative, you will play a crucial role as the interface between our valued cu
Job Titles: Customer Service Specialist Specify Location: MumbaiJob Type: Full-TimeEducation: Bachelor's DegreeExperience Level: Entry to Mid-LevelYears of Experience :min 3 years to 10 years. About Us:We are a dynamic and innovative Science and Materials Company committed to delivering exceptional service to our customers while driving profitability. As a Customer Service Representative, you will play a crucial role as the interface between our valued cu
Job Title : Customer Service Ops (CSO) executive Location: Mumbai ( Work from home/ Randstad office)Experience: min 5 Years CTC: Negotiable Payroll - Randstad Pre-requisites: 1 Need resource with 5yrs + prior experience in SAP -OTC (order to cash cycle) & MM (Material management) operations.2 Ability to perform first level resolution of basic & recurring issues in SAP & business3 Ability to perform proper RCA for the issues encountered and develop fixe
Job Title : Customer Service Ops (CSO) executive Location: Mumbai ( Work from home/ Randstad office)Experience: min 5 Years CTC: Negotiable Payroll - Randstad Pre-requisites: 1 Need resource with 5yrs + prior experience in SAP -OTC (order to cash cycle) & MM (Material management) operations.2 Ability to perform first level resolution of basic & recurring issues in SAP & business3 Ability to perform proper RCA for the issues encountered and develop fixe
Job Titles: Customer Service Specialist Specify Location: MumbaiJob Type: Full-TimeEducation: Bachelor's DegreeExperience Level: Entry to Mid-LevelYears of Experience :min 3 years to 10 years. About Us:Our company is a dynamic and innovative Science and Materials Company committed to delivering exceptional service to our customers while driving profitability. As a Customer Service Representative, you will play a crucial role as the interface between our v
Job Titles: Customer Service Specialist Specify Location: MumbaiJob Type: Full-TimeEducation: Bachelor's DegreeExperience Level: Entry to Mid-LevelYears of Experience :min 3 years to 10 years. About Us:Our company is a dynamic and innovative Science and Materials Company committed to delivering exceptional service to our customers while driving profitability. As a Customer Service Representative, you will play a crucial role as the interface between our v
Order Processor- Job Description An Order Processor is responsible for keying Customer Orders in respective ERP’s that include revenue as well as sample orders on the basis of Purchase Orders supplied by the customer/ResponsibilitiesProcess revenue and sample ordersTo manage the order cycle, processing in a timely and accurate manner.Order acknowledgement, validation/integrity check of order (internal/external customers) placing on a number of ERP’sMonitor
Order Processor- Job Description An Order Processor is responsible for keying Customer Orders in respective ERP’s that include revenue as well as sample orders on the basis of Purchase Orders supplied by the customer/ResponsibilitiesProcess revenue and sample ordersTo manage the order cycle, processing in a timely and accurate manner.Order acknowledgement, validation/integrity check of order (internal/external customers) placing on a number of ERP’sMonitor
Looking for field sales experience in financial service . Looking for customer service point person
Looking for field sales experience in financial service . Looking for customer service point person
About the Role:We are seeking a data-driven and customer-focused Digital Business Analyst to join our dynamic Customer Service Digital team. Selected candidate will play a pivotal role in analyzing digital application landscape, digital maturity curve, customer data and business trends, and driving process improvements to enhance satisfaction of the business teams and optimize our service operations.Responsibilities:Process optimization:Collaborate with cu
About the Role:We are seeking a data-driven and customer-focused Digital Business Analyst to join our dynamic Customer Service Digital team. Selected candidate will play a pivotal role in analyzing digital application landscape, digital maturity curve, customer data and business trends, and driving process improvements to enhance satisfaction of the business teams and optimize our service operations.Responsibilities:Process optimization:Collaborate with cu
Order management Specialist: Receive, check and enter customer orders in SAP through Javi/EDI Tools. Follow-up with local customer service representative or internal departments on missing or incorrect data.This may include the EDI workflow process and any other order creation related activities.Order & customers" portal maintenance management: Action requests (quantity changes/pull-in/push-out/cancellation) with the internal stakeholders compliant with cu
Order management Specialist: Receive, check and enter customer orders in SAP through Javi/EDI Tools. Follow-up with local customer service representative or internal departments on missing or incorrect data.This may include the EDI workflow process and any other order creation related activities.Order & customers" portal maintenance management: Action requests (quantity changes/pull-in/push-out/cancellation) with the internal stakeholders compliant with cu
Customer Engagement: Great and assist customers in a friendly and approachable manner. Offer guidance and product information to help customers make informed buying decisions. Provide excellent customer service and address inquiries or concerns. Sales Support: Promote products and special offers to maximize sales. Actively contribute to achieving sales targets and quotas. Assist in upselling and cross-selling related items. Working Conditions: Retail Marke
Customer Engagement: Great and assist customers in a friendly and approachable manner. Offer guidance and product information to help customers make informed buying decisions. Provide excellent customer service and address inquiries or concerns. Sales Support: Promote products and special offers to maximize sales. Actively contribute to achieving sales targets and quotas. Assist in upselling and cross-selling related items. Working Conditions: Retail Marke
Job Description:- Provides superior customer service to every customer Answer phones promptly, directs calls and takes phone messages Utilizes the point of sale system for every transaction Ability to handle and manage cash Supports maintaining overall appearance of the store Perform all duties as directed by store management Develop and maintain professional relationships with all levels of staff Be able to work in a fast paced retail sales enviro
Job Description:- Provides superior customer service to every customer Answer phones promptly, directs calls and takes phone messages Utilizes the point of sale system for every transaction Ability to handle and manage cash Supports maintaining overall appearance of the store Perform all duties as directed by store management Develop and maintain professional relationships with all levels of staff Be able to work in a fast paced retail sales enviro
Job description - Field ExecutiveLocation - TrivandrumQualification - plus two and aboveMust have experience in banking/ insurance sector.Must have knowledge about basic bank branch ServicesTo Guide, Monitor, Trained and Onboarding agentsCompleting Service Requests for Door Step BankingField sales through Customer Service Point (CSP)Required Candidate profileMust Have Two Wheeler, RC, Insurance-Valid copy, Driving LicensePerks and BenefitsSalary + Travelli
Job description - Field ExecutiveLocation - TrivandrumQualification - plus two and aboveMust have experience in banking/ insurance sector.Must have knowledge about basic bank branch ServicesTo Guide, Monitor, Trained and Onboarding agentsCompleting Service Requests for Door Step BankingField sales through Customer Service Point (CSP)Required Candidate profileMust Have Two Wheeler, RC, Insurance-Valid copy, Driving LicensePerks and BenefitsSalary + Travelli
Job Description:- Provides superior customer service to every customer Answer phones promptly, directs calls and takes phone messages Utilizes the point of sale system for every transaction Ability to handle and manage cash Supports maintaining overall appearance of the store Perform all duties as directed by store management Develop and maintain professional relationships with all levels of staff Be able to work in a fast paced retail sales envir
Job Description:- Provides superior customer service to every customer Answer phones promptly, directs calls and takes phone messages Utilizes the point of sale system for every transaction Ability to handle and manage cash Supports maintaining overall appearance of the store Perform all duties as directed by store management Develop and maintain professional relationships with all levels of staff Be able to work in a fast paced retail sales envir
Job Title: HR Executive - PayrollLocation: Gurgaon- DLF SquareResponsibilities:1. Serve as the main point of contact for employees regarding payroll inquiries, including but not limited to paycheck distribution, deductions, taxes, and timekeeping.2. Provide timely and accurate responses to employee inquiries via phone, email, or chat, demonstrating excellent customer service skills.3. Collaborate with the payroll team to address complex payr
Job Title: HR Executive - PayrollLocation: Gurgaon- DLF SquareResponsibilities:1. Serve as the main point of contact for employees regarding payroll inquiries, including but not limited to paycheck distribution, deductions, taxes, and timekeeping.2. Provide timely and accurate responses to employee inquiries via phone, email, or chat, demonstrating excellent customer service skills.3. Collaborate with the payroll team to address complex payr
Principal responsibilitieso Directly accountable for sales revenue in the assigned territoryo Manage all existing customer service support in the territoryo Work closely with BU Head to ensure BU sales revenue targets are meto Manage the Key accounts assigned to ensure long term business growth of BUo Coordinate with WH/support teams to ensure timely support of supplies support tocustomerso Ensure timely collection of payments from all customers in the ter
Principal responsibilitieso Directly accountable for sales revenue in the assigned territoryo Manage all existing customer service support in the territoryo Work closely with BU Head to ensure BU sales revenue targets are meto Manage the Key accounts assigned to ensure long term business growth of BUo Coordinate with WH/support teams to ensure timely support of supplies support tocustomerso Ensure timely collection of payments from all customers in the ter
Technically qualified person with expertise knowledge in AutoCAD. (Min 3-5 Yrs).2. Well expertise in Design, Concepting Layouts for New Warehouse,Material Flow Strategy,Warehouse Storage Methodologies, POU Presentation & Replenishment Strategy3. Collaborate with Cross functional teams for Planning Concepts approvals.4. Able to understand the needs and requirements of Logistics operations and implementduring project stage.5. Asses the requirements of New Ag
Technically qualified person with expertise knowledge in AutoCAD. (Min 3-5 Yrs).2. Well expertise in Design, Concepting Layouts for New Warehouse,Material Flow Strategy,Warehouse Storage Methodologies, POU Presentation & Replenishment Strategy3. Collaborate with Cross functional teams for Planning Concepts approvals.4. Able to understand the needs and requirements of Logistics operations and implementduring project stage.5. Asses the requirements of New Ag
Role DescriptionThe HR Solutions Total Rewards Representative provides high quality consultation and businessprocess support to employees and leaders regarding Total Reward programs/services in the EMEAIregion and is empowered to resolve HR inquiries on these subjects. The Total RewardsRepresentative plays a key role enabling HR business processes and drives a best in class EmployeeExperience.The candidate will act as Subject matter expert for Total Reward
Role DescriptionThe HR Solutions Total Rewards Representative provides high quality consultation and businessprocess support to employees and leaders regarding Total Reward programs/services in the EMEAIregion and is empowered to resolve HR inquiries on these subjects. The Total RewardsRepresentative plays a key role enabling HR business processes and drives a best in class EmployeeExperience.The candidate will act as Subject matter expert for Total Reward
Job Description :- We are looking for a SALES PLATFORMS SPECIALIST to join our team specializing in User Experience within sales tools. Providing resolution of routine support issues and escalating recurring questions and support issues to the Sales Platform Leader for future action.Liaise with other senior managers for more advanced user support and/or troubleshooting.Provide regular updates to the UX team on user feedback to specific sales platform feat
Job Description :- We are looking for a SALES PLATFORMS SPECIALIST to join our team specializing in User Experience within sales tools. Providing resolution of routine support issues and escalating recurring questions and support issues to the Sales Platform Leader for future action.Liaise with other senior managers for more advanced user support and/or troubleshooting.Provide regular updates to the UX team on user feedback to specific sales platform feat
What you'll do?• Maintaining relationships with the existing users through multiple channels likemailers and phone calls and sharing knowledge with them on product updates,new listings, etc.• Reviewing product penetration for the assigned users and deepening the existingrelationships by cross-selling other product and services• Becoming familiar with the competition to stay ahead of them.• Working closely with the marketing team to spread campaigns to the
What you'll do?• Maintaining relationships with the existing users through multiple channels likemailers and phone calls and sharing knowledge with them on product updates,new listings, etc.• Reviewing product penetration for the assigned users and deepening the existingrelationships by cross-selling other product and services• Becoming familiar with the competition to stay ahead of them.• Working closely with the marketing team to spread campaigns to the
Researching and analyzing market trends and competitor activity.Developing and implementing strategies that resonate with the target market.Increasing product sales and market share.Measuring and reporting on campaign performance and assessing KPIs and ROI.To ensure achieving marketing goals based on past performance and market forecastsTo oversee current offerings and comes up with ideas for new products.Research and analyse market trends, competitor prod
Researching and analyzing market trends and competitor activity.Developing and implementing strategies that resonate with the target market.Increasing product sales and market share.Measuring and reporting on campaign performance and assessing KPIs and ROI.To ensure achieving marketing goals based on past performance and market forecastsTo oversee current offerings and comes up with ideas for new products.Research and analyse market trends, competitor prod
Job Description –Responsible for all administrative aspects of order processing, delivery and invoicing and POD collection.Provide support to Sales & Service team as assigned by the Order Fulfillment Manager to ensure customer orders are fulfilled through the process from order to invoicing.Manage and follow up with respective stakeholders for consignment delivery and return orders.Work closely with Sales & Service team and Logistics providers to ensure be
Job Description –Responsible for all administrative aspects of order processing, delivery and invoicing and POD collection.Provide support to Sales & Service team as assigned by the Order Fulfillment Manager to ensure customer orders are fulfilled through the process from order to invoicing.Manage and follow up with respective stakeholders for consignment delivery and return orders.Work closely with Sales & Service team and Logistics providers to ensure be
Role - Java leadResponsibilities -Strong understanding of Object-Oriented design methodologies and design patterns.Strong technical development experience on effectively writing code, best practices on configuration management and code refactoring.Facilitate peer reviews to maintain high standards of code quality and adherence to design principles.Drive the development of comprehensive solution architectures, ensuring alignment with project objectives and
Role - Java leadResponsibilities -Strong understanding of Object-Oriented design methodologies and design patterns.Strong technical development experience on effectively writing code, best practices on configuration management and code refactoring.Facilitate peer reviews to maintain high standards of code quality and adherence to design principles.Drive the development of comprehensive solution architectures, ensuring alignment with project objectives and
RESPONSIBILITIES Responsible for monitoring and maintaining assigned accounts- Customer calls, and anycorrespondence , customer reconciliations in order to follow-up collection in a fast pacedgoal oriented Define in conjunction with I2C Manager and Revenue Controller collection targetaccording to the process Monitor and record customer account details for non payments, delayed payments andother irregularities (disputes) Identify overdue portfolio to av
RESPONSIBILITIES Responsible for monitoring and maintaining assigned accounts- Customer calls, and anycorrespondence , customer reconciliations in order to follow-up collection in a fast pacedgoal oriented Define in conjunction with I2C Manager and Revenue Controller collection targetaccording to the process Monitor and record customer account details for non payments, delayed payments andother irregularities (disputes) Identify overdue portfolio to av
Key Job ResponsibilitiesRecruitment Coordination• Develop interview scheduling logistics, gather interviewers and candidate’s availability, arrangetravel for candidates, and integrate and distribute the final interview schedules and necessarymaterials.• Coordinate the development and distribution of interview materials for use by Interviewers andrecruitment sources to ensure a means to identify, source, and attract talent to the Company.• Prepare LOU, prom
Key Job ResponsibilitiesRecruitment Coordination• Develop interview scheduling logistics, gather interviewers and candidate’s availability, arrangetravel for candidates, and integrate and distribute the final interview schedules and necessarymaterials.• Coordinate the development and distribution of interview materials for use by Interviewers andrecruitment sources to ensure a means to identify, source, and attract talent to the Company.• Prepare LOU, prom