Key AccountabilitiesLeads Operational Excellence and the Guest Experience:• Role models expected behavior and coach teams on hospitality standards• Ensures all the restaurant meets safety, sanitation and cleanliness standards as per expectations• Sets the standards to ensure team handles all Guest concerns in a timely and sustainable manner• Empowers the team to satisfy Guest needs and resolve concerns 5. Removes barriers to deliveringHospitality behaviour
Key AccountabilitiesLeads Operational Excellence and the Guest Experience:• Role models expected behavior and coach teams on hospitality standards• Ensures all the restaurant meets safety, sanitation and cleanliness standards as per expectations• Sets the standards to ensure team handles all Guest concerns in a timely and sustainable manner• Empowers the team to satisfy Guest needs and resolve concerns 5. Removes barriers to deliveringHospitality behaviour
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