rates sales support consultant, mumbai

randstad india
position type
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mumbai, maharashtra
Banking & finance
position type
reference number
randstad india

job description

rates sales support consultant, mumbai

Roles & Responsibilities

  • Perform daily checks across all (Asia/ EMEA and NA) regions for Rates/ Fx/Fxo to ensure critical fields are updated and matching between Upstream / Risk Management System and Downstream.
  • Investigate exceptions and liaise with multiple teams across Front Office, Middle Office, Back Office and technology teams to get the exceptions resolved
  • Action and perform root cause analyses on new issues or control gaps
  • Escalate issues for any urgent matters or assistance
  • Overseeing the data gathering process, analyze the data and report MIS utilizing the various data source
  • Produce time sensitive daily reports with actionable data to Front Office, Middle Office or Back Office for break resolutions
  • Provide detailed business control metrics to management on a daily basis
  • Take ownership of work, problems, clarify issues / objections, and ensure data integrity, accuracy and completeness
  • Build and maintain strong working relationships with all global teams and be an SME on Reconciliations and Controls
  • Continuously participate in projects involving; new product rollout, new system implementation, process improvements, etc
  • Ensure all controls and checks are completed on End of Day

V. Qualifications / Eperience / Knowledge:

Skill sets Required

  • Product knowledge; thorough understanding of the end to end transaction cycle for derivative products (preferred)
  • Excellent verbal and written communication skills. Individual should have been in a role that required daily and extensive communication directly with FO Sales & Marketing groups
  • Ability to execute task as per process document
  • Ability to work in a high pressure environment with time critical deliveries
  • Control mindset to identify process control gaps, prioritize & mitigate operational risk
  • Excellent time management skill and ability to prioritize work effectively 
  • Proactive in problem solving and developing solutions.
  • Ability to multi task, ensuring the controls are performed correctly, breaks are resolved and MIS being sent to managers on deadlines.
  • Positive “Can Do” attitude
  • Contributes to an environment of collaboration and mutual responsibilityOther Requements:

Min Required Qualifications / Experience

  • Graduate with 4+  years of experience, with minimum 2+ years , preferably in Middle Office / Trade Support
  • Degree holder in Finance / Economics or other related disciplines (preferable)
  • Strong proficiency in MS


MS Office, problem solving, middle office, Multitasking, Derivative product knowledge, English communication skills, Trade support experience


MBA/PGDM, B.A, B.Com, M.Com