Regional Service Delivery Manager
Governance of Security operations across all customers in the region
Engage internal and external stakeholders in regular governance meetings
Direct security programs and drive service deliverables to the customer
Manage high-performance teams to drive resource fulfilment, meet revenue targets, manage contractual obligations, and contain program risks
Provide guidance on security frameworks and processes
Align support to all in-life (operations) programs irrespective of technical domain to ensure delivery as per expected quality standards
Mentor and groom individuals to create a high-performance team
EXPERTISE AND QUALIFICATIONS
Regional Service Delivery Manager -Security operations.
15+ years of experience in information security (SOC operations preferred)
Good Understanding of different security landscapes
Good understanding of IT Risk, and different ways to mitigate them.
Excellent documentation skills
Excellent knowledge of OSI layer, security concepts, firewalls and encryption concepts
Excellent knowledge of network and security anomalies exhibited by IT network environment .
Excellent knowledge of TCP/IP stack and network protocols
Hands on experience in vulnerability assessment and penetration testing using specialized tools
Excellent knowledge of malware analysis (static and behavioural)
Hands on experience of IT security risk assessment and mitigation
Understanding and experience of offensive security
Excellent knowledge of different network attacks and countermeasures
Knowledge/experience in log analysis and event correlation
Experience in event log monitoring of security devices, SIEM solution working hands-on preferred
Excellent knowledge of industry best practices on Information security standards such as ISO 27001, PCI-DSS, COBIT etc. and security policies/procedures
Good market awareness and experience in a wide range security tool including but not limited too; Spyware removal tools, network-based appliances, etc.
Excellent knowledge on security and network components from multiple vendors
Should be able to solution defence in front of customer.
Managing security operations with all resources, and to tackle the attrition
Post-Graduate MTech/MCA/MSC/MBA (Computer Science)
Exp : 15-20 Yrs