Key Accountabilities
Impact on Business (i.e. business contribution, nature and scope of responsibility, risk and financial management, strategic/tactical/operative responsibility)
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· Has primary responsibility for a customer portfolio, that mainly comprises medium, big OEMs, EU and strategic customers and prospects of the region
· Effectively handles the assigned customers through consultative selling of products and deep knowledge of applications and customer process
· Responsible for customer visit planning, using existing tools (WCS, SFA, etc.) for monitoring, documentation and classification (Pot., FIC, etc.)
· Analyzes the market to search for new potential customers
· Defines pricing according to customer situation in coordination
with Regional Sales manager
· Is the main contact to customer and initiates team selling in
case of complex projects
· Responsible for the achievement of the agreed sales targets
(budget etc.) acc. to his industry specific customer portfolio
· Collects specific product requirements
· Pursue sales leads, visit existing and new customers; assess
customer needs and suggest appropriate products and
services.
- Respond to customer enquiries, negotiate prices and delivery times within limits of authority, and conclude sales orders to meet revenue targets.
- Identify, research, and contact prospective customers and build positive relationships that will generate future sales and repeat business.
- Refer sales leads, customer feedback, and information on competitor activity to appropriate contacts within the organisation so that they can respond to changing market conditions and customer demands.
- Establish annual, quarterly, monthly, or weekly sales plans and prioritise and schedule own activities so these targets are met.
Innovation and Change (i.e. range and diversity of activities, problems, processes, market dynamics and management challenges that need to be recognized and resolved, improvement of processes, systems or products)
Expected to visit customers frequently for the problems in the processes which can be solved by our products. To have updated Festo product ranges for better customer support and service. To improve the business by finding new customers.
Communication with internal and/or external Customers, Suppliers as well as Third Parties (indicate nature and context of client relationship and service delivery, required communication skills, frequency of communication (i.e. infrequent =few times a year, occasional= few times a month, frequent= regular but not daily, continuous= daily)
Should have good communication skills, interact frequently with customers, attend to the service requirements with minimum time.
People Leadership (i.e. management, motivation and development of staff as well as teamwork)
Should have dynamic leadership qualities for effective job functioning
KPI – Key Performance Indicators
· Responsible for customer visit planning, using existing tools (WCS, SFA, etc.) for monitoring, documentation and classification (Pot., FIC, etc.) :
· Analyzes the market to search for new
potential customers
· Responsible for the achievement of the agreed sales targets (budget etc.) acc. to his industry specific customer portfolio
Educational Background
(… necessary for the position, not necessarily the educational background of the current position holder)
Professional Knowledge and Experiences
(… years of relevant business experience necessary for the position. Consider the minimum knowledge required to perform the responsibilities of this position. Do not think in terms of the current job holder, but of the position requirements. Please select the range of years that fits best for the position)
· A Graduate in Engineering/Diploma in Engineering preferably in Mechanical/Mechatronics
· >10 years
of relevant business experience necessary