resource manager in hyderabad

posted
contact
randstad india
position type
permanent
apply now

job details

posted
location
hyderabad, andhra pradesh
function
Human Resources
position type
permanent
reference number
928146
contact
randstad india
apply now

job description

?Responsibilities

The key responsibilities of this role are:

� Be the primary point of contact for client.
� Own the process of responding to various business requirements and opportunities with the client within the SLA prescribed.
� Co-ordinate with Company BU�s for sourcing the team members to fulfil the client requirements.
� Own and Co-ordinate the execution of �Lead to Order� process
� Ensure customer satisfaction through follow up and communication.
� Drive contract management with our clients � including negotiation for rates and contract terms.
� Drive new business development in the account and take ownership for account growth
� Responsible for preparing internal reporting for communication to internal stakeholders.



Education

� A Graduate degree in any discipline, IT background is preferred.
� Master degree, in Business and Administration, or similar is strongly preferable (commercial and IT in combination is an advantage)



Experience

� 10+ years� of total experience within IT Services industry
� 5+ years of experience in a similar role (managing customer accounts in an IT Services Organization)
� Experience of customer facing / business development / sales roles
� Experience of working in global organizations with cross-cultural exposure


Benefits
?Leading IT MNC in Hyderabad.

Client Introduction
?Leading IT MNC in Hyderabad.

skills

?"Resource Manager"
"Resource management"
"Deployment Manager"

qualification

?Responsibilities

The key responsibilities of this role are:

� Be the primary point of contact for client.
� Own the process of responding to various business requirements and opportunities with the client within the SLA prescribed.
� Co-ordinate with Company BU�s for sourcing the team members to fulfil the client requirements.
� Own and Co-ordinate the execution of �Lead to Order� process
� Ensure customer satisfaction through follow up and communication.
� Drive contract management with our clients � including negotiation for rates and contract terms.
� Drive new business development in the account and take ownership for account growth
� Responsible for preparing internal reporting for communication to internal stakeholders.



Education

� A Graduate degree in any discipline, IT background is preferred.
� Master degree, in Business and Administration, or similar is strongly preferable (commercial and IT in combination is an advantage)



Experience

� 10+ years� of total experience within IT Services industry
� 5+ years of experience in a similar role (managing customer accounts in an IT Services Organization)
� Experience of customer facing / business development / sales roles
� Experience of working in global organizations with cross-cultural exposure