retail business head in gurgaon

randstad india
position type
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gurgaon, haryana
Banking & finance
position type
reference number
randstad india

job description

retail business head in gurgaon

Job Description



Job Title: Business Head Retail Sales

Reporting Manager: Commercial Director

Location: Gurgaon

Department:  Commercial




Job Purpose

  • Build and leverage the brand equity and ensure topline growth in fleet number to an agreed target while retaining the Market Leadership position in the country and to achieve its vision of being the most customer centric & innovative company in Fleet management.
  • Build strong and long term sustainable Business Relationships with new and existing clients ensuring achievement of annual objectives pertaining to Fleet Growth, Customer Satisfaction, Profitability and Service Penetration in an ethical way



  • Develop & implement strategic sales plan & forecasts to achieve annual net fleet growth targets in the Retail Segment
  • Monitor and drive the team to achieve the daily/weekly/monthly sales targets
  • Identify and tie up with Channels that can support the retail business of LeasePlan (SalaryPlan & SME)
  • Coordinate with other stake holders to create any change in product/ process as per the segment requirement
  • Work closely with the marketing team to build and develop digital campaigns to target but the Customers and potential users.
  • Drive the sales team to increase the wallet share of the exiting users by upselling / selling value adds.
  • Identify and cultivate new strategic opportunities to maximise growth opportunities through higher penetration, new market segmentation & product innovation.
  • Present LeasePlan to potential clients through direct communications and participation in thought leadership forums.
  • Build a high performing sales organisation through effective training, recruiting, motivating, incentivising and coaching of staff
  • Maintaining sales data quality and encouraging the understanding and use of sales and CRM tools such as Sale Force MIDAS, Profitability Model, Credit Rating Models
  • Cooperating & supporting domestic & global functional & cross functional teams especially Credit, Risk, Marketing, Asset Management , AR & Remarketing.
  • Key Performamce Indictators: Net Fleet Numbers from New & Existing Clients  &  developed New & Existing Market segments, Channel development, Enhancement of Customer & Driver Satisfaction Index, Collection etc.
  • Perform any other task and as per the Business requirement







  • Graduate in any discipline. Degree in Business Management is preferred

Work Experience


  • 10-12 years of Diverse Sales experience i.e. a Retail Sales, Channel & Direct sales experience across diverse markets & industry segments with atleast one experience in service / solution selling industry





  • Enjoys competition and performance culture and is innovative and quality-focused in his sales approach 
  • Strong in dealing with complex deals with the many customer stakeholders involved and With the customer, he/she is able to tailor solutions to customer-specific needs
  • A strong team-player who gets energy from long-lasting and trustful relationships with clients & team members
  • Is a courageous problem solver who focuses on the details
  • Leadership Skills, ability to mentor, coach & inspire the team


retail business head