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rs. gm/agm business excellence*2 in Bengaluru

posted:
location
bengaluru, karnataka
function
ITeS & BPO
position type
permanent
reference number
920853
contact
randstad india
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job description

Driving Business Excellence

Benefits
?work life balance

Client Introduction
A world leader in Customer Relationship and Business Process Management. Our operational excellence, combined with functional expertise, has made us the - Preferred Partner- for most of our clients.

skills

Six Sigma Certification

qualification

? Manage high impact organizational projects which are cross functional, cross geography in nature.
? Support geographies/cluster of accounts /support functions in Continual Improvement initiatives.
? Implement strong governance to address Operations Quality and Improvement projects and initiatives.
? Generate business impact through Continual Improvement initiatives.
? Support one or more Business Excellence initiatives e.g. CSAT survey, Internal Customers Satisfaction (ICSAT), Self Assessments (Health checks), Tools Adoption, AIZEN, etc.
? Implement strong governance to address Operations Quality and Improvement projects and initiatives.
? Build team capabilit
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