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rs. gm/agm business excellence*3 in Chennai

posted:
location
chennai, tamil nadu
function
ITeS & BPO
position type
permanent
reference number
920913
contact
randstad india
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job description

?Manage high impact organizational projects which are cross functional, cross geography in nature.
? Support geographies/cluster of accounts /support functions in Continual Improvement initiatives.
? Implement strong governance to address Operations Quality and Improvement projects and initiatives.
? Generate business impact through Continual Improvement initiatives.
? Support one or more Business Excellence initiatives e.g. CSAT survey, Internal Customers Satisfaction (ICSAT), Self Assessments (Health checks), Tools Adoption, AIZEN, etc.
? Implement strong governance to address Operations Quality and Improvement projects and initiatives.
? Build team capability.

Benefits
?work life Balance

Client Introduction
?world leader in Customer Relationship and Business Process Management. Our operational excellence, combined with functional expertise, has made us the - Preferred Partner- for most of our clients.

skills

?Six Sigma

qualification

?? Graduate
? MBA from business school of repute will be an added advantage.
? Six Sigma Black Belt certified or equivale
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