?Lead and manage functioning of process improvement team. � Responsible for driving process improvement based business transformation. � Owner of all processes in the organization. Responsible for managing all SOP's in the organization including change process, version control, distribution, ...
?The job details are as follows: 1.Should have experience of working in technical voice process-L1 Support (preferably US/UK users). 2. Excellent communication skills both written and verbal. 3. Technically sound (MCSE/A+/N+ will be an added advantage) 4.2-6 Yrs. of experience in Technical Voice ...