# Do first level troubleshooting & analysis of RO# Daily site connectivity report and doing FLT# Vendor - Ticket logging, tracking and resolution with MIS update# checking site configurations & highlighting concerns to vendor ad supervisor# Daily, weekly and monthly report on tickets and SLA discussion# Coordination with Automation vendors, Ops Team and Engg/IT for Issue summary
# Do first level troubleshooting & analysis of RO# Daily site connectivity report and doing FLT# Vendor - Ticket logging, tracking and resolution with MIS update# checking site configurations & highlighting concerns to vendor ad supervisor# Daily, weekly and monthly report on tickets and SLA discussion# Coordination with Automation vendors, Ops Team and Engg/IT for Issue summary