Manage Salesforce security including roles, profiles, sharing rules, workflows, and groups.
Maintain and customize Sales Cloud and Service Cloud applications.
Manage operational requests and reporting including customer analysis and individual views and troubleshoot issues.
Develop training materials and provide training and support to end users.
Maintain a database for integrity and accuracy including cleansing and duplicate record management.
Evaluate new releases of Salesforce to determine functionality requirements and provide detailed information on how changes will apply to all affected departments/users.
Generate reports and dashboards
Administer email templates
Administer KPI and related reporting
Coordinate activities between sales and other departments.
Effectively act as the liaison between users, vendors and the application development team.
Work independently with members of the user community to define and document development requirements.
Manage Salesforce.com data feeds and other integration.
Complete regular internal system audits and prepare for upgrades

...

salesforce administrator.

job details