Jobdescription
Role : Sales force Business Analyst
Experience: 7 to 10 yeras
Location : Hyderbad.
Primary Skils; Salesforce,Business Analysys
PRIMARY RESPONSIBILITIES
- Gather requirements from both internal and external subject matter experts.
- Demonstrate a strong command of the SDLC lifecycle e.g. requirement analysis, design, development and testing.
- Build strategic partnerships/relationships with key business stakeholders from various departments throughout the organization.
- Exhibit strong analysis, oral and written communication skills.
- Assist in problem and issue resolution with project/product manager and report progress on initiatives in a summarized written format.
- Create project related documents including technical documentation, system requirements and traceability matrices.
- Work directly alongside QA team to produce release documentation and system test scripts.
- Lead business process analysis sessions.
- Participate in small team design sessions while contributing to the overall design.
- Organize, conduct, and participate in presentations and application walk-throughs.
- Manage tasks and meet assigned project delivery dates.
- Identify & contribute to process improvement activities.
- Build and maintain positive relationships with customers and internal staff.
- Organize and manage EIS roadmap by participating in client discussions to determine top priority features.
- Support operational and financial systems/applications used by RealPage internal community.
REQUIRED KNOWLEDGE/SKILLS/ABILITIES
- College degree or equivalent experience.
- Minimum of 5 years’ experience in Business Analysis with exposure to project management and/or technical writing.
- Exposure to various development methodologies including SDLC, Waterfall & Agile practices.
- Candidates should have a strong command of CRM principles. Experience working with Salesforce Service Cloud, Sales Cloud, Client Portal/Communities is preferred
- Experience with Custom Objects and integrations preferred.
- Must be able to produce high-quality work as part of a fast-paced, dynamic team.
- Strong verbal and written communication skills, with proven technical writing abilities.
- Strong team player with excellent interpersonal and communication skills.
- Ability to effectively manage multiple priorities with minimal supervision.
- Systematic, disciplined, and analytical approach to problem solving; detail oriented.
- Flexibility to work overtime.
- Experience in owning initiatives and communicating across multiple stakeholder groups.
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