- Operations and support
- Provide functional support to end users of systems in the production / production planning and control (SAP PP) area, and escalate issues to more senior team members as necessary
- Create system documentation, work instructions, training materials, and knowledge as necessary
- Participate in maintenance and upgrade projects Business analysis
- Perform comprehensive process analysis, alone or as part of a larger team,documenting the current state and to-be business process design
- Develop the overall system concept for implementation
- Serve as a liaison to the business units associated with the assigned area of responsibility, staying abreast of the current state of technology.
- Maintain awareness of short- and long-term needs in the assigned area of responsibility.
- Systems analysis
- Participate in or lead the requirements gathering phase of projects
- Develop the scope definition for projects and maintenance activities
- Develop system designs, and develop functional specifications for bespoke development activities
- System development
- Configure/apply software systems to meet defined project objectives, in accordance with the project scope document and/or functional specifications
- Design system enhancements (workflows, reports, interfaces, conversions,enhancements, and forms)
- Perform data analysis, mapping, and transformation, both as a part of system
- conversion / cut-over activities and routine operation of software systems
- Design the system security concept, including adherence to the organization’s internal controls framework
- Perform unit and integration testing of all new developments and changes to software systems in the assigned area of responsibility
