Kyndryl Holdings, Inc. is an American multinational information technology infrastructure services provider that designs, builds, manages and develops large-scale information systems.
Minimum 8 + of experience in the area of Enterprise monitoring, Event Management, Infrastructure Discovery and Automation
• Minimum 5 + years of hands-on experience in ScienceLogic Platform
• Expertise in Installing, configuring ScienceLogic components.
• Expertise in configuring Dynamic Applications, Business Services, Dashboard & Reports
• Expertise in Application and Infrastructure monitoring
• Hands on experience in infrastructure discovery through SL platform and onboarding the Server infrastructure on to SL platform
• Collects, generates, or helps refine high level requirements and creates implementation strategy, acceptance criteria (with input from the customer) and test cases
• Experience in ScienceLogic System Administration
• Experience in ScienceLogic Agent installation, Silo configuration and management
• Sound knowledge in building Powerpacks, designing and deploying Powerpacks
• Good understanding with SNMP, MIBs, SSH, Shell, Python & Powershell
• Co-ordinating with support teams in resolving issues. Working with Vendor in updating the Patches, fixes, and version upgrades
• Develop SOPs, Runbooks and KB articles for operations support
• Experience in event management functionality. Netcool Omnibus and other event management tools
• Experience in building and managing PowerMap and PowerSync is an advantage.
• Experience in integration with Service Management tools like ServiceNow, BMC Remedy
• Experience in integration with Notification, Collaboration and automation tools like -xMatters
Knowledge in third party discovery tools like Service Now
• Strong understanding of Infrastructure network concepts and protocols
• Experience in remediation of discovery and monitoring issues in the infrastructure
• Good analytical, problem solving, logical thinking. Standby support during non-office hour is required
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