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senior business analyst in Bengaluru

bengaluru, karnataka
Information Technology
position type
reference number
randstad india
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job description

?BTech or equivalent Bachelor�s degree and preferably with MBA
� 6+ Experience in implementation and management of business automation solutions in CRM
domain on as a Functional Consultant
� Expertise in as a Functional Consultant with solid exposure to Sales Cloud
(including Partner Portal), Service Cloud and Marketing Cloud
� Good understanding of AppExchange tools
� Familiar with configurations
� Strong understanding of Sales processes like Sales Planning, Quota Setting, Sales Forecasting,
Territory Planning, Sales Commissions, Account Planning and Opportunity to Quote
� Expertise in building reports and dashboards and ability to draw intelligence from it
� Strong expertise in Process Re-engineering, Process Optimization and Process Standardization
� Knowledge and experience with enterprise systems, including ERP, Portals and CRM with a strong
understanding of enterprise integration
� Experience in identifying Test Scenarios, Test Scripts, preparing Test Plans and coordinating UAT
� Experience in working on Change Requests comprising of Requirements Definition, providing
requirements walkthrough to DEV team and coordinating with Business requestors for testing
� Exposure to master data management and contact master is an advantage
apply now