senior customer relations manager.

Exp: 8 to 12 YearsLocation: BangaloreJD:5 years previous experience in Operational Management is essential.
 5 years’ experience in delivering business and operational strategy is essential
 5 years’ experience in managing and developing staff is essential
 4 years previous UK Complaints handling experience and working in a financial services environment is desirable
 4 years’ experience in managing a team and having direct report responsibility or similar is essential
 4 years’ experience in stakeholder management, with people at all levels of an organisation is desirable
 3 years’ experience in a UK Secured loans and second charge lending environment is essential
 3 years’ experience in UK Underwriting (Specialist Lending), servicing and call centre operations is essential
 3 years’ experience in a UK Savings product and processing knowledge and experience is essential
 3 years’ experience in Customer facing / interaction within financial services is desirable