senior it support engineer in bengaluru / bangalore

posted
contact
randstad india
position type
permanent
apply now

posted
location
bengaluru / bangalore
function
Information Technology
position type
permanent
experience
12
reference number
65483
contact
randstad india

job description

senior it support engineer in bengaluru / bangalore

Managing teams (<= 5 members) of IT engineers
 Well versed with setting up and maintaining cloud based
solutions for following
o Data Loss Prevention (McAfee preferred)
o End Point Protection (McAfee preferred)
o End point management (Intune preferred)
o Active Directory (Azure AD preferred)
o Unix based anti-virus software (Sophos preferred)
o Configuring Firewall / network rules on Unix endpoints
(Ubuntu preferred) Good understanding of image creation of Windows, Mac and
Unix machines with pre-configured software
 Experience with PAM (Privileged Access Management) tools
 Well versed with audits and compliance (ISO 27001 or similar)
 Good experience of Asset Management
 Hands on experience on creating reports using excel sheets
(Google Sheet/ Micrsoft Excel), pivot tables, vlookups
 Handling escalations from employees in an efficient and
friendly manner
 Policy creation and management for IT operations Network management
o Firewall handling – Sophos preferred – Master/Slave
configuration, setting up from scratch
o Setting up wifi access network (Ruckus ZoneDirector
preferred) Manage Servers, PCs and Laptops (setup, configuration,
maintenance) running Microsoft Windows, MacOS and Ubuntu
Unix
 Set up and configure peripherals like Printers and Scanners
 Basic troubleshooting of computers and peripherals
 Google Suite / Workplace – Full familiarity in managing an
organization in GSuite
 Manage internet connections including DSL and Leased Lines.
Setting up downtime alerts, backup configurations
 Manage network infrastructure like cabling, connection points,
add routers and/or switches as needed
 Create OS images
 Familiarity with Shell Scripting/Windows Automation via task
scheduler etc.

skills

IT Support, PAM

qualification

Any