senior manager loyalty in mumbai

posted
contact
randstad india
position type
permanent
apply now

posted
location
mumbai, maharashtra
function
FMCG
position type
permanent
experience
12
reference number
64277
contact
randstad india

job description

senior manager loyalty in mumbai

  • Designing and delivering the company’s customer loyalty agenda via enhanced customer experience, partnerships, digital interventions to drive incremental revenue for the organization.
  • Working closely with cross-functional regional and market-level teams to lead the development and implementation of market-level loyalty programs and supporting marketing activities.
  • Leading initiatives like retention, customer life cycle value, churn prevention.
  •  Driving CRM efforts in region by sharing best practices and building knowledge-base
  •  Driving digital focus on loyalty, mobile app.
  • Focusing on partnerships to recruit customers into the loyalty program

skills

Loyalty program, Digital Loyalty, Loyalty initiatives

qualification

MBA/PGDM