senior manager - quality assurance in pune

randstad india
position type
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pune, maharashtra
position type
reference number
randstad india

job description

senior manager - quality assurance in pune

Role Profile:SENIOR Manager- Quality





Refer to organisation chart


   Reports to:


Plant Director








  • Experience in the development, implementation and auditing of quality systems and procedures
  • Minimum of 15 -20 years’ experience in high volume manufacture, preferably automotive skin Panels press & sheet Metal parts.
  • Should have experience of working in MNC’s (European company)


Job Purpose / Objectives:


  • Manage and support different customers like Fiat , Tata , Ford, Nissan , VW , MG Motors etc.,
  • Support new product engineering & change throughout the APQP process.
  • Support manufacturing, co-ordinate internal product / process improvement,
  • Problem solving and internal PPM improvements.
  • Interface with the customers to co-ordinate concerns and problem resolution.
  • Support purchasing to improve supplier performance.
  • Maintain & improve core quality documentation.
  • Maintain and improve quality and environmental system and procedures in line with ISO TS16949 and business requirements.
  • Carry out internal audits of the quality management system and follow up all corrective actions ensuring effective and timely response.
  • Formulate and conduct quality training and awareness events.
  • Undertake quality related projects with VW.
  • Regular interaction with VW quality team.
  • Knowledge of Customer specifications.
  • Responsible for EHS communication with VW.
  • To Ensure on job training of all employees by Gurukul (QMS,EMS EHS etc.)
  • Co-ordination of project related activities
  • Establish controls on Incoming material and monitor performance of Raw material Suppliers.
  • Authority to stop production & Stop shipments in case on NC to correct quality Problems
  • To review score card & Customer portals for quality and to initiate for corective actions


Job Responsibilities and Major Activities / Tasks:


  • Ensure Part submission requirements are achieved for all new, modified and existing parts on and ongoing basis.
  • Ensure part audits and process audits are carried out, measured and actioned.
  • Develop control plans, supporting action plans and SPC, ensuring their use and assessing results.
  • Define and agree formal quality standards for pressed panels and assemblies.
  • Ensure appropriate process control methods are employed.
  • To develop and implement quality operating procedures.
  • Collate, analyse and create plans to minimise the cost of quality, specifically reducing rectification and scrap.
  • Liaise with Production and Tool Room for the maintenance and improvement of tooling & processes.


  • Maintain and improve quality system and procedures in line with ISO TS16949 and business requirements.
  • Ensure Customer complaints and issues are actioned through 8D system.
  • Assist others in Quality & production as mentor on all quality matters.
  • Ensure all work is carried out in accordance with the companies ISO TS 16949.
  • Must be prepared to work shifts / abnormal hours if required.
  • Any other ad-hoc duties as required


KPIs Tracked


  • Customer Concerns
  • External PPM
  • Internal PPM
  • Skin Product Audit
  • Dock Audit
  • Additional reports and KPI’s as requested.


 General Skill Areas

Below is a list of the key competencies required for this position.


  • Knowledge of ISO/TS 16949:2009 and ISO14001
  • Working Knowledge of QS tools and procedures with particular references to APQP, SPC, FMEA’s, MSA and PPAP’s.
  • Practical understanding and familiarity with pressed panel formability and processes.
  • Working knowledge of pressed panel quality standards and checking media.
  • Working knowledge of CMM machines (preferably PCDmis).
  • Must be computer literate (word, Excel, PowerPoint, MS project).



Inter-personal skills (behaviour):

Below is a list of the key competencies required for this position. 

  • Excellent organisational skills.
  • Ability to communicate effectively at all level.
  • Good presentational skills.
  • Strong attention to detail.
  • Ability to work under pressure with a flexible approach.
  • Ability to use own initiative.
  • Strong team player.
  • Self motivated and task orientated.
  • Credibility within all levels of the business organisation.
  • Good planning and organisational skills.
  • Able to work unsupervised.
  • Current passport and driving licence.








Key Organisational Relationships:

  • Reporting to Plant Director



This job profile is not intended to be exhaustive, the job holder will on occasions be expected to perform tasks and support the business as required to deliver the business objectives identified.

Role Profiles are also regarded a live document and are subject to continued review and will be updated.


I understand and accept the tasks, objectives and responsibilities of the role described in the above document:



Incumbent signature ________________ Date ______________


Manager signature_____________________________ Date ______________


quality assurance, quality inspection, customer management, sheet Metal parts