service advisor in jharsuda

posted
contact
randstad india
position type
permanent
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posted
location
jharsuda
function
Manufacturing
position type
permanent
experience
1-4
reference number
56868
contact
randstad india

job description

service advisor in jharsuda

Communicates with clients about vehicle problems,insurance questions andwarranty issues.Maintains positive relationships with customers .Answers customer questions about services .Ensures customer vehicle work finished on time and details for customerservices rendered and costs for those services,ensuring satisfaction at everystep of interaction.uses all methods of customer communication,including online booking,phonecalls ,to schedule and book appointments,vehicle drops-offs and vehicle pick-ups.Communicates with technicians about vehicle statuses .EDUCATION- GRADUATION/POST GRADUATE/DIPLOMASKILLS: Knowledge of vehicles parts and services,computer skills,customerfacing skills,strong communication skills,team management.Experience -1 year to 4 years in a similar role from automobilesector.(dealership experience)Job Type: Full-time

skills

vehicle problems, insurance questions and warranty issues. Maintains positive relationships with customers .

qualification

H.Sc/+2/Intermediate, B.A, B.Com, B.Sc