This role is responsible for the enforcement of one or more global ITSM processes
This profile supports the development and maintenance of the IT framework and methodology to be used in managing and integrating multiple aspects of performance and value across IT vendor management processes, services
and contracts. The Service & Performance Manager acts as contact point for internal IT and business stakeholders towards the providers for operational topics.
SI Service Reporting Manager oversees day-to-day operations of the SI Service Level Management and Reporting Team and operational performance of Service Level and Contractual Reporting....