Role & Responsibilities:
Anthem is seeking a ServiceNow technical specialist who will be driving the Event Management discipline in Service Management group.
This position is a key resource in maintaining Event Management solutions using ITOM module with an emphasis on optimizing and automating events and incidents. The position requires ITSM expertise along with knowledge and best practice of workflows in Service Now.
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Requirements:
• Candidate should have 3-5 years of professional experience with ServiceNow ITSM and ITOM
• Well versed with Service Now platform, 3-5 years of experience in ServiceNow as Developer or Admin
• Service Now Certified Implementation Specialist - IT Service Management preferred
• Possess a working knowledge of Event Management concepts
• We will be implementing AI Ops in Service Now and any experience with AI Ops is a plus
• Extensive experience with JavaScript and low-code Service Now Flow Designer work
• Strong familiarity with ITIL practices
show more
Role & Responsibilities:
Anthem is seeking a ServiceNow technical specialist who will be driving the Event Management discipline in Service Management group.
This position is a key resource in maintaining Event Management solutions using ITOM module with an emphasis on optimizing and automating events and incidents. The position requires ITSM expertise along with knowledge and best practice of workflows in Service Now.
Requirements:
• Candidate should have 3-5 years of professional experience with ServiceNow ITSM and ITOM
• Well versed with Service Now platform, 3-5 years of experience in ServiceNow as Developer or Admin
• Service Now Certified Implementation Specialist - IT Service Management preferred
• Possess a working knowledge of Event Management concepts
• We will be implementing AI Ops in Service Now and any experience with AI Ops is a plus
• Extensive experience with JavaScript and low-code Service Now Flow Designer work
• Strong familiarity with ITIL practices