snow dev/admin in bangalore

posted
contact
randstad india
position type
permanent
apply now

posted
location
bangalore, karnataka
function
Information Technology
position type
permanent
experience
5 To 12
reference number
936620
contact
randstad india
apply now

job description

snow dev/admin in bangalore

?Perform day-to-day administration of the ServiceNow platform.
Maintain business services and configuration item relationships in ServiceNow.
Support ServiceNow discovery tool for CMDB.
Maintain the integrity of the ServiceNow platform across production and non-production instances.
Perform installation and testing of updates and new releases.
Provide ServiceNow configuration and customization assistance including, but not limited to: form tailoring, workflow administration, report setup, data imports, LDAP integration, custom scripting and third party software integrations.
Design and configure new applications and modules.
Experience in Change Request/ Change Management
Assist in troubleshooting patch / release management issues.
Support translating business requirements into technical requirements.
Implement new functionality.
Develop UI forms, fields, notifications, workflows and JavaScript server/client code.
Build reports, gauges, and home pages.
Maintain Service Level Agreement (SLA) and monitor SLA workflows.
Support creation of new service catalog requests and items with variables.
Create, monitor, modify, and publish service catalog workflows with approvals.
Create and use update sets to move configurations between systems.
Search, populate, and customize the knowledge base.


Benefits
?Product dev - PR & Comms
Work Life balance
Comp Benefits

Client Introduction
?Is a leading global provider of earned media management software and insights to public relations and marketing communications professionals.

skills

?servicenow

qualification

?Bachelor degree or equivalent work experience.
5+ years ServiceNow System Administration experience in an enterprise environment.
ServiceNow system administrator training required.
Certified ServiceNow Administrator (Implementation Specialist Certification a plus).
Hands on experience in ensuring compliance with highly regulated industry requirements.
Experience in implementing ServiceNow processes and functions.
Experience in Java, JavaScript, Web Services, AJAX, XML.
Understanding and experience with agile software development methodologies (e.g. Scrum).
Must possess fantastic communication skills.
Web applications, networks, protocols and email (SMTP, POP3).
Working knowledge of relational databases.
Experience with IT Service Management, Service Desk, and Change Management processes.
ITIL v3 methodologies (Foundation Certification required).