specialist, client solutions.

managers, investment bankers / management firms and other financial professionals to
analyze companies, portfolios, markets & economies. FactSet was formed in 1978 and
operates out of 64 locations worldwide. FactSet with over $1.1 billion in annual revenues,
is headquartered in Norwalk, Connecticut and employs nearly 10,000 people worldwide.
Our operations extend within North America as well as Europe and the Pacific Rim. Since
1996, the Company has been publicly traded on the New York Stock Exchange under the
symbol FDS.
DEPARTMENT BRIEF
Content & Technology Solutions (CTS) is the industry-leading provider of FactSet and
third-party content. CTS focuses on three pillars of Connected Content, Digital Delivery,
and Client Workflow Solutions, with a focus on client and provider partnerships. CTS
clients seamlessly access organized and connected data that is easily discoverable and
delivered via various technologies and formats that meet the needs of our clients’
workflows. By enabling our clients to utilize their preferred choice of industry-standard
databases, programming languages, API’s and data feeds, we empower them to focus on
the core competencies needed to drive their business. The SBU contributes over $200M
in ASV, with a double-digit year-over-year growth rate. Our solutions portfolio includes
Standard Data Feeds, Exchange Data Feeds, OnDemand/APIs, Cloud Deliveries,
Cornerstone and User Defined Feeds, and Benchmark Feeds.
Due to our continuing growth, we are seeking highly skilled and motivated individuals to
join our Content & Technology Solutions group as Specialist, Client Solutions
A career with Content & Technology Solutions group is a unique opportunity to gain a
breadth of knowledge and experience within the Financial-Technology industry which will
lead to further exciting career opportunities. You will be given immediate responsibility
working directly with global clients to provide intelligent solutions for their queries and
challenges and developing your expertise on CTS range of products and processes.
Moving forward, you will be managing implementation projects and key accounts,
delivering innovative business solutions to new and existing clients.Responsibilities in this role include:
 Providing intelligent solutions and support to clients globally
 Project management and new client implementations
 Client relationship management
 Working closely with product development for innovative solutions
 External and internal training
 Assisting pre-sales process
JOB REQUIREMENTS
We welcome ambitious team players with proven ability to take initiative and find creative
solutions. Applicants must have genuine interest in finance and technology, as well as the
desire to continually learn and develop in an ever-changing environment. In addition, we
require:
 A relevant master’s degree or equivalent (MBA finance + B.Tech is ideal)
 Relevant experience is preferred
 Experience in one or more programming/query language - or a relevant experience
demonstrating strong technical aptitude
 Good financial knowledge
 Strong numerical, analytical and problem-solving skills
 Exceptional written and verbal communication skills
 Desire to learn and work with new technologies
 Enthusiasm and drive to excel in a technical client facing role
OTHER PREFERED QUALIFICATIONS
 Previous client facing experience
 Experience in statistical packages such as Matlab, R, SAS, SPSS, etc.