specialist_digital sales in bangalore

posted
contact
randstad india
position type
temporary
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posted
location
bangalore, karnataka
function
Other
position type
temporary
experience
2-5
reference number
54920
contact
randstad india

job description

specialist_digital sales in bangalore

_**PURPOSE OF THE POSITION**_This role is responsible to support activities related to Digital Sales in RSEMEA i.e. administration and maintenance of Digital tools (Redox, LinkedInSales Navigator, SFDC etc.) via SFDC chatter, development and maintenance ofrelated dashboards, preparation of monthly reports etc.# _ESSENTIAL JOB FUNCTIONS_# Manage and support Digital Sales-related hypercare across the DigitalSales tool portfolio with RS EMEA (Redox, LinkedIn Sales Navigator, Elevate,etc.) * Regular proactive alignment with related teams as TMIC and SFDC to maintain, update and document changes in related databases and tools as territory allocation, license activation and deactivation, hypercare enrollment etc. * Provide basic training to and ensure timely onboarding of new joiners * Create reporting and dashboards to measure and increase sales efficiency, measure, document and report Digital adoption and related activities * Development and/or enhancement of analytics tools in SFDC, Palantir, SharePoint, MS Teams, Outlook Environments * Execute or drive projects as needed and recommend and deliver process improvements * Should work as a unit of the team to deliver daily/weekly/monthly set goals * Recommend and participate in process improvement studies * Review of errors done and giving suggestion to mitigate the future occurrence * Build robust relationship with key partners and stakeholders * Attending review meetings with stakeholders where necessary * Adhere to ISO 9001 compliance to the process * Work on ad hoc requests when assigned. * Establish company values through daily operations. * Give back support to Team Lead for process and in meetings_**BASIC QUALIFICATIONS**_Education: * Bachelor's degree e.g. in Quality Management, Data Analytics or SFDCExperience: * Preferably 1 - 2 years' experience in a service-oriented business environment as IT hotline and/or SFDC service desk (graduate with respective educational background fine as well) * Experience in designing and building reports and dashboards in SFDC (Lightning) * Ability to thrive in a matrix organization * Experience in the life science, pharmaceutical or biotech industry preferred. * Sound knowledge of written and spoken English * French, Italian, Spanish or other European languages a plusTechnical Skills / Competencies: * Proficient in MS Office (Word, Excel, PowerPoint, Access, Outlook) * Proven ability to design and maintain pivot tables and graphs * Documented experience in CRM (e.g. Salesforce.com), Palantir or similar a plus * ThinkCell and Tableau experience a strong plus_Behavioral Competencies_ :Proficient in self-organization, proactive time management, structuredplanning & execution, customer orientation_ADDITIONAL LOCAL NEEDS_Work according to Western European time zone, covering Western Europe

skills

SFDC