sr mnaager sap support in chennai

posted
contact
randstad india
position type
permanent
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posted
location
chennai, tamil nadu
function
Information Technology
position type
permanent
experience
10 To 15
reference number
945929
contact
randstad india

job description

sr mnaager sap support in chennai

Responsible to meet SAP support teams goals and objectives, ensure seamless end user experience
- Using a customer-centered process, drive the execution and delivery of successful application support
- Collaborate deeply with the Business stakeholders, Internal GT (Global Template), ABAP, Basis and PI
teams to ensure that the application support meets both user and business needs
- Lead overall support, setting design direction, driving discussion and activities, while participating in
the process, testing, delivery, planning, and coordination efforts.
- Maintain and improve the central guidelines and best practices for SAP AMS
- Foster the use of established techniques, templates, presentations, and assets through SAP AMS best
practices covering, analysis, tools, and materials

Benefits
NA

Client Introduction
a leading agri-business operating from seed to shelf in 70 countries, supplying food and
industrial raw materials to over 23,000 customers worldwide.

skills

SAP support is the backbone of SAP vertical in the Central IT team. Located in Chennai, it provides
AMS to the Olam Origins where SAP is implemented. Our job is to provide world class support partnering closely
with our Business Users, Regional IT teams. Our value drivers are Reducing the number of incidents, Timeliness
of resolution, Innovation in solution, Correctness of Solution, Reduction in Cost & Increase end user satisfaction.

qualification

SAP support is the backbone of SAP vertical in the Central IT team. Located in Chennai, it provides
AMS to the Olam Origins where SAP is implemented. Our job is to provide world class support partnering closely
with our Business Users, Regional IT teams. Our value drivers are Reducing the number of incidents, Timeliness
of resolution, Innovation in solution, Correctness of Solution, Reduction in Cost & Increase end user satisfaction.