student success manager/senior associate in gurgaon

posted
contact
randstad india
position type
permanent
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posted
location
gurgaon, haryana
function
Education
position type
permanent
experience
1
reference number
56038
contact
randstad india

job description

student success manager/senior associate in gurgaon

_ _ ** _What you will do?_** **:** In this role, you will be working with theacademic operations team of the company. Your day-to-day responsibilities willinclude 1. Take end-to-end responsibility of student experience and ensure that their queries are handled & resolved immediately through emails, phone calls etc. 2. Planning batch calendars, faculty calendars and releasing these calendars to students and other stakeholders. 3. Achieve monthly revenue targets from upselling and referrals from current students. 4. Collect course feedback from students and pass on this feedback to the relevant faculty and head of department. 5. Make faculty contracts, prepare invoices of billing 6. Work with the marketing and sales team to ensure that the student is able to undergo the program smoothly# What all you need?: * Strong communication skills and strong mastery over written and verbal English * Passion for education is a must. * Should have demonstrated the ability to multi-task and should be able to work with great speed * Should have demonstrated experience of handling complex problems * Minimum 1+ years experience in similar roles in education and related industries# What else do you get * Opportunity to work with a super talented team of professionals from high pedigree backgrounds like ISB, BITS Pilani, NITs etc. * Fast career growth * Opportunity to be a part of a super fast growing company.

skills

Sales, marketing

qualification

BBA