Technical requirements Bachelor’s degree in Business, Engineering, or any other related field. 16 + years of experience in the relevant field with last 5+ years in managing different teams. Knowledge of IT service desk tools and best practices, ITIL certification and proven troubleshooting skills. Should have experience with mobile applications monitoring and analytics tools such as Crashlytics,Firebase, and new relic, to help identify and troubleshoot
Technical requirements Bachelor’s degree in Business, Engineering, or any other related field. 16 + years of experience in the relevant field with last 5+ years in managing different teams. Knowledge of IT service desk tools and best practices, ITIL certification and proven troubleshooting skills. Should have experience with mobile applications monitoring and analytics tools such as Crashlytics,Firebase, and new relic, to help identify and troubleshoot
Key AccountabilitiesResponsibilities will include but will not be restricted to:Define projects plans and initiate, oversee and terminate complex projects; Manage the scope of the project including change management Ensure people development and satisfaction with minimal attrition ratesEnsure usage of new-age components and delivery methodologies in line with the enterprise view.Work with Engineering Leads to come with up with project plan and enforce stri
Key AccountabilitiesResponsibilities will include but will not be restricted to:Define projects plans and initiate, oversee and terminate complex projects; Manage the scope of the project including change management Ensure people development and satisfaction with minimal attrition ratesEnsure usage of new-age components and delivery methodologies in line with the enterprise view.Work with Engineering Leads to come with up with project plan and enforce stri
What a typical day at work would look like? Liaise with the country stake holders on a regular basis. Work with the Indian team to complete all the activities listed for each process. Owner to manage the escalations and process metrics. Process Transition - UAT, SOP. Follow the process metrics (TAT and Accuracy).
What a typical day at work would look like? Liaise with the country stake holders on a regular basis. Work with the Indian team to complete all the activities listed for each process. Owner to manage the escalations and process metrics. Process Transition - UAT, SOP. Follow the process metrics (TAT and Accuracy).
Responsibilities:• Perform market research to identify prospective clients• Create strategies for business development by researching target demographics, economic trends, customer needs and interest areas• Oversee efforts to expand lead generation through cold calling, emails and other methods• Guide the business development associates to increase sales and revenue of the company• Build a strong working relationship with customers to increase the potentia
Responsibilities:• Perform market research to identify prospective clients• Create strategies for business development by researching target demographics, economic trends, customer needs and interest areas• Oversee efforts to expand lead generation through cold calling, emails and other methods• Guide the business development associates to increase sales and revenue of the company• Build a strong working relationship with customers to increase the potentia
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