- Support strategy Promotes and supports the deployment of the local Quality and Operational Excellence (Q&OpEx) strategy to accelerate the rate of operational improvement, with resulting cost savings within the operation.
- Operations Establishes and implements Q&OpEx priorities and targets in cooperation with functional team members across all functions within the local operation, monitors progress and supports actions on deviations from targets.
- Strengthen organization Trains and coaches’ local teams in the standard quality improvement approach (i.e. 4Q) to develop organization capability to continuously improve business practices and performance.
- Operational excellence Conducts benchmarking and best practice spreading within the operations to embed a culture of excellence in operational performance.
- Quality management system Assists with the creation and implementation of, and ensures conformance with, instructions, guidelines, and procedures to drive standardization and consistent execution in delivery of customer requirements.
- Customer Assists with the analysis and communication of customer perceptions to guide the local improvement actions toward greater customer satisfaction.
Qualification : BE, Masters
Exp: 10 – 12 years exp
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