technical consultant- switching in bangalore

posted
contact
randstad india
position type
permanent
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posted
location
bangalore, karnataka
function
Information Technology
position type
permanent
experience
3-9
reference number
57577
contact
randstad india

job description

technical consultant- switching in bangalore

**What You 'll Do** Support Services ( TAC) is seeking a LAN Switching Technical ConsultingEngineer (TCE) for a position with the following responsibilities: * Should be able to solve TAC cases with no or minimum guidance * Skilled to handle complex and critical customer call * Ability to analyse, configure and solve problems in large networks * Engage and collaborate with multiple stakeholders to resolve customer issues * Provides consultation to independently tackle complex product and network problems * Effectively utilizes complex lab setups to replicate customer reported issues * Submit complete and correct defect reports when deemed fit**Who You 'll Work With**CX is a team of extraordinary technical guides whose #1 focus is to deliverexclusive customer experience. We help solve the toughest business challengeswith network-centric solutions that accelerate customer and partner successand dedication. Our success is validated through extraordinary financialresults, growing customer happiness metrics, industry recognition, andemployee happiness scores.The Switching TAC team works on complex issues with some of top customers.It's an opportunity to master the latest technology and products, whileworking with a technical team with varied strengths. Grow your skills in adynamic environment and join some of the industry's brightest minds indeploying and supporting today's most advanced Internet technologies.**Who You Are** * Should have strong knowledge in LAN Switching technologies like STP, RSTP, VTP, VSS, vPC, vDC, MSTP, LACP, VLAN * Good to have platform level knowledge in 6500, 6800, 4500, 3850 * Excellent in communications ( verbal and written) and customer handling skills * Commit to continuous learning, results orientation and teamwork * Good troubleshooting approach and crisis management skills

skills

Switching and Routing

qualification

B.E/B.Tech