technical support engineer in bengaluru / bangalore

posted
contact
randstad india
position type
permanent
apply now

posted
location
bengaluru / bangalore
function
Information Technology
position type
permanent
experience
5
reference number
64571
contact
randstad india

job description

technical support engineer in bengaluru / bangalore

Technical Skills:
 Good to have exposure to ticketing tools like JIRA
 Programming skills are not mandatory
 Excellent troubleshooting skills
 Good communication (written and verbal) skills
o ability to provide responses to L1 queries via the ticketing tool
o ability to escalate issues to L2 team as appropriate
o skilled in interfacing with internal and external teams as well as client

skills

jira, technical support

qualification

B.E/B.Tech