technical writer in hyderabad

posted
contact
randstad india
position type
permanent
apply now

job details

posted
location
hyderabad, andhra pradesh
function
Information Technology
position type
permanent
reference number
929075
contact
randstad india
apply now

job description

?Key Responsibilities
Produce quality, relevant documentation, including conceptual overviews, user/administrative guides, use cases, recipes, best practices,
APIs, reference material, and release notes.
Produce, Review, and Publish HOW-TO and Troubleshooting articles for several Appfire Product Knowledge Bases.
Create content for business users, casual users, administrators, developers and for external Appfire customers
Collaborate effectively with teams across the company, such as Support & Sustaining Teams, Product Management Teams, Release
Management Teams, Developers, QA, Professional Services and Sales Engineering. Translate verbal and written technical requirements
from these stakeholders into documentation.
Assist engineers, UX designers, and others in drafting user-facing content.
Work effectively with colleagues around the globe across multiple business units and departments.
Produce output in multiple formats, Web Content, PDFs, Word Documents, and HTML.
Independently and efficiently acquire deep, comprehensive expertise in specified areas of the product and an excellent working
knowledge of the entire product line.
Test the procedures that are being documented.
Learn and follow department procedures for writing, editing, and publishing documentation
Participate in Team's Daily Stand-up meetings and Agile Ceremonies.

Benefits
?For the product based IT firm

Client Introduction
?For the product based IT firm

skills

?Technical writer, Atlassian product suite (JIRA, Confluence), Agile process

qualification

?Qualifications
Core Skills
8+ years� experience managing software documentation.
4+ years� experience writing software documentation in an Agile environment
Bachelor's Degree in Technical Writing or a Technical Degree (B.E/B.Tech/ M.C.A) with strong inclination towards technical writing.
CONFIDENTIAL | �Appfire Page 3 of 3 sales@appfire.com | (781) 444-5700
Strong commitment to Technical Writing as a career, with experience in professional organizations.
Knowledge and experience with industry-standard tools for content creation, management, and publishing, including XML editors and
content management applications.
Experience with Confluence and its administrative activities (such as reports, macros, content publishing)
Familiarity with the concepts and practice of structured writing, single-sourcing, and minimalist writing
Impeccable written and verbal skills in English
Experience documenting APIs, SDKs, and other development-driven sources
Sound investigative skills, with the ability to understand the audience's needs and provide the information most important to them
Experience documenting APIs and SaaS products.
Soft Skills
Excellent written and verbal communication skills in English.
Excellent interpersonal skills.
Pragmatic and bring a relaxed, enthusiastic attitude while dealing with ambiguity in any discipline.
Ability to work independently with minimal guidance in a fast-paced environment.
Excellent time management, prioritization, collaboration, and organizational skills, particularly the ability to effectively manage multiple
projects to multiple deadlines simultaneously.
Creativity, initiative and acute attention to detail.
Ability to prepare and conduct interviews (to ask questions and learn from the answers provided by Technical Subject Matter Experts).
Additional Skills
Experience working with the Atlassian product suite (JIRA, Confluence).
Familiarity with Agile Process.