technology operations - tech ops analyst -advanced (237884) in Hyderabad
hyderabad, andhra pradesh
?At least 3 years experience and a high level of proficiency in Red Hat Enterprise Linux and AIX
�Primary duty involves design work, specifically designing a tailored solution in order to meet a specific client request.
�Frequently anticipates problems and analyzes ways to mitigate the risk.
�Articulates the business value and impact of advanced technical and non-technical information and understands when to escalate issues.
�Provides effective production support including accurate problem identification, ticket documentation and customer/vendor dialogue.
�Documents small-to medium-scale projects and delivers presentations with minimal supervision.
�Dissects complex situations and refocuses on critical technology tasks.
�Must have a high degree of technical expertise/professional mastery to recommend process improvements.
�Is often consulted by peers and seen as the informal leader on tactical problems.
�Familiarity with SAN, TCP/IP, DNS , VMWare, HMC, VIO client partitions, NIM, yum, is highly desirable
�Must be able to effectively and efficiently troubleshoot issues with AIX and Red Hat systems to ensure the highest availability and the lowest MTTR
�Must demonstrate urgency in resolving issues in our production environment and to perform deep-dive analysis or production problems to determine root cause.
�Familiarity with automation tools, such as Autosys or Control-M, is a plus.
�Familiarity with shell scripting, perl, python or others