tl tele sales in delhi

Position |Tele Sales - Team Leader ---|--- # of positions*|1 CTC*|7 + Incentives Location|Saket, New Delhi Joining period| * Immediate joiners preferred * Can wait for the right candidate Target companies*|Google Pay, Phonepay, PayTM, Zopper, Khatabook, Udaan, OKcredit Tele sales executives working in any of these companies or even in outsourcedsetups selling payment tech products to small merchants Key requirements| * Smart, self-motivated individual with an established track record of 3+ years to drive Tele Sales with large teams, at least 15+ executives * Experience of selling payment tech products to small merchants is a MUST * Proficient in Hindi & English. Understanding of any other Indian languages would be a plus * Excellent verbal, written, and interpersonal communication skills * Effective listening and comprehension ability is a must * Strong Stakeholder management skills * Problem Solving approach & Business acumen Job Description | * Manage a team of 10-15 People with complete responsibility of achieving team sales targets * Train, mentor and motivate the team members and ensure the quality of the outbound and inbound calls * Draft quality assurance policies and procedures * Listening sales calls to ensure excellent customer service and effective product presentation * Monitor operators product knowledge, ability to handle objections, and call closure * Uses a quality monitoring system to compile and track performance at team and individual * Level * Share quality reports for various stakeholders * Work on Continual process improvement, therefore, set the new process in order to ensure customer satisfaction and internal smooth process * Provides actionable data to various internal support groups as needed * Partner with category leads/BU heads to improve business performance by pro-actively solutioning to fine-tune & standardize call quality. * Ability to handle high-level data analysis and data interpretation

BPO, Calling Experience