The Technical Writer identifies, analyzes, designs, develops, and manages the assessment documentation for the Learning and Certifications TC2E Curricula projects as defined by the Program Lead. Manage overall QA process for Assessments. Review and ensure the technical accuracy of assessments for TC2E Learning Paths. Write, format, edit, review, and proof procedural and technical information for technical and non-technical users. Ensure template formatting is correct prior to hand-off to Learning Consultant. Test assessments via the portal link on all track pages. Review portal summary and objectives for track pages prior to curriculum launch. Write curricula narrative for launch communications. Manage assessment process effectively to meet deadlines and quality standards. Coordinate with Learning Consultants on project timelines. Proactively escalate project issues, roadblocks, and scope changes as they occur. Practice established assessment processes and practices according to TC2E Program standards. Work with subject matter experts (SMEs) and Learning Consultants to ensure assessments meet established TC2E Assessment standards. Provide editing support for all document types, as requested. Understand, support, and apply effective documentation development and maintenance practices, including the use and continuous improvement of stated processes, procedures, templates, and standards. Skills: 5+ years of experience in technical writing and editing for the learning and development industry BA/BS Degree in English, Education or Instructional Design preferred. In-depth knowledge of MS Word including the use of tables, headers/footers, and review capabilities. Ability to use proofing tools such as Grammarly. Writing and editing: Communicate information effectively to technical staff, managers, and executives. English language: Thorough knowledge of the English language including grammar, spelling, and usage. Information gathering: Understand information gathering, analysis, design, verification, and management practices and apply them effectively. Information organization: Arrange and classify multiple pieces of information effectively. Synthesis/reorganization: Restructure information for a better approach to problems or tasks. Active listening: Use active listening techniques to gather information and delve deeper for more information. Active learning: Work with new information to grasp its implications.
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The Technical Writer identifies, analyzes, designs, develops, and manages the assessment documentation for the Learning and Certifications TC2E Curricula projects as defined by the Program Lead. Manage overall QA process for Assessments. Review and ensure the technical accuracy of assessments for TC2E Learning Paths. Write, format, edit, review, and proof procedural and technical information for technical and non-technical users. Ensure template formatting is correct prior to hand-off to Learning Consultant. Test assessments via the portal link on all track pages. Review portal summary and objectives for track pages prior to curriculum launch. Write curricula narrative for launch communications. Manage assessment process effectively to meet deadlines and quality standards. Coordinate with Learning Consultants on project timelines. Proactively escalate project issues, roadblocks, and scope changes as they occur. Practice established assessment processes and practices according to TC2E Program standards. Work with subject matter experts (SMEs) and Learning Consultants to ensure assessments meet established TC2E Assessment standards. Provide editing support for all document types, as requested. Understand, support, and apply effective documentation development and maintenance practices, including the use and continuous improvement of stated processes, procedures, templates, and standards. Skills: 5+ years of experience in technical writing and editing for the learning and development industry BA/BS Degree in English, Education or Instructional Design preferred. In-depth knowledge of MS Word including the use of tables, headers/footers, and review capabilities. Ability to use proofing tools such as Grammarly. Writing and editing: Communicate information effectively to technical staff, managers, and executives. English language: Thorough knowledge of the English language including grammar, spelling, and usage. Information gathering: Understand information gathering, analysis, design, verification, and management practices and apply them effectively. Information organization: Arrange and classify multiple pieces of information effectively. Synthesis/reorganization: Restructure information for a better approach to problems or tasks. Active listening: Use active listening techniques to gather information and delve deeper for more information. Active learning: Work with new information to grasp its implications.