vp – digital transformation in mumbai

posted
contact
randstad india
position type
permanent
apply now

job details

posted
location
mumbai, maharashtra
function
ITeS & BPO
position type
permanent
reference number
928255
contact
randstad india
apply now

job description

?� Responsible to define and execute digital strategy for the organization
�Understand market / industry trends , identify possible opportunity areas
�Develop market facing industry specific digital propositions addressing opportunity areas
�Develop in-house capabilities to implement / execute digital strategy
�Develop Digital CoE�s across the organizations
�Understanding the industry, business, and/or technology trends and competitor strategies to make effective decisions and compromises.
� Search out and bring innovative, external best practice ideas to all areas of ISS, with a particular emphasis on iterative application development methodologies
� Support sales / CRM teams in articulating Digital proposition and help position it appropriately
� Identify suitable technology platforms / partners to enable the digital strategy
� Manage partners eco-system
� Have a strategic approach to identifying and addressing skills gaps in terms of the digital transformation journey to ensure sound succession planning provisions

Benefits
?New team

Client Introduction
?Leading Indian Multinational BPO

skills

?Six Sigma Black Belt, RPA

qualification

?� Post graduate / Graduate degree in Management (or equivalent)
� 14 years plus experience. Minimum 3 yrs experience in a leadership role preferably
� Proven experience in managing large scale/ multi - location operations

Desirable:
� Experience in BPO industry will be an added advantage
� Degree in Engineering, Computer Science or related field preferred