vp operations -pune

posted
contact
randstad india
position type
permanent
apply now

posted
location
pune, maharashtra
function
Insurance
position type
permanent
experience
8-15
reference number
60301
contact
randstad india

job description

vp operations -pune

What you'll do:
 Lead a team tasked with creating a best-in-class healthcare and insurance
experience – creating tools and systems to enable and scale great service
delivery by our doctors, claims specialists, account managers, and member
engagement teams.
 Partnering with Product, lead roll out of new service offerings and new
markets (e.g. a new city launch, physical clinics, nationwide hospital
partnerships)
 Partnering with COO, refine the operating model and engage in planning to
ensure key KPIs are met
 Implement scalable and well documented processes across the organization
 Scope, plan, and execute forward looking projects that expand Loop's core
product and service offering in critical strategic areas
 Hire, train and develop an extraordinary team of operations professionals –
taking a deep interest in the career development of the members of your team
What we’re looking for:
 10-15 years of hands-on operational experience that includes experience in
people and program management High-performing work experience in startups, transformational business
environments with warp-speed growth, strategy, operations, analytics, or a
variety of other specialty roles with demonstrated ability in quantitative fields
 Demonstrated the ability to take initiative and bring order from chaos in rapidly
evolving environments.
 Proven track record of strong people management experience with
demonstrated ability to effectively manage, set team goals, develop people to
their highest levels of performance.
 Exceptional interpersonal skills, experience leading by example and
empowering a team to execute under pressure and tight deadlines. You’re a
people person.
 Created support and engagement policies & processes, and have prior
experience with optimisation, processes, system design, program/project
management.
 Incredibly empathetic and understanding of our clients, patients, and
teammates.
 You are customer obsessed and will be a powerful advocate for Loop
members.

skills

operations

qualification

Any