zonal head south in bengaluru / bangalore

randstad india
position type
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bengaluru / bangalore
Banking & finance
position type
reference number
randstad india

job description

zonal head south in bengaluru / bangalore

The Zonal Head is one of the most critical roles in the hierarchy and the incumbent will be responsible for driving
the strategic objectives of the organization and operationalizing the action plan to achieve the desired goals across
the zone. The role requires close coordination with peers spanning across Credit, Collections, Operations, RCU
as well as Business Seniors at Corporate Office at Bangalore.
The Zonal Head will have an end to end accountability for sale of School Loans and cross-sale of Captive and 3rd
party ancillary products to these clients. The position would also have a revenue generation responsibility alongwith maintaining the quality of the loan portfolio in the zone. The incumbent will recruit, mentor, drive and lead an
effective and motivated sales team consisting of Cluster Business Managers and Relationship Managers so as to
achieve targets on sales volume, fee income and portfolio quality targets. He will be responsible for driving
operational efficiency, employee productivity to achieve cost optimization goals. This is a mission-critical role and
the incumbent will have a direct and far-reaching impact on the future of the organization and success in this role will
ensure commanding the respect and admiration of the entire company.
• Sales – Generate sales volumes from school owners with an emphasis on new client acquisition. Ensure
there is no intermediary sourcing channel and all proposals are sourced by the direct team.
• Sales Management – Build strong MIS, monitor teams’ performance and drive per employee productivity with
at least 75% team meeting the benchmark. Inculcate a culture of uniform disbursements across the month
Maintain working level camaraderie across interdependent functions viz. – Credit, Risk, Ops, Legal/Technical,
Audit, Collections, Legal, HR.
• Marketing Management – Conceive and operationalize a focussed and cost effective BTL marketing plan in
the zone for volume generation and enhancing the brand.
• Recruitment – Hire manpower within the zone as per business needs and within the approved budget. Ensure
diversity in the team by having a heterogeneous composition of CBM’s, Relationship Managers and Sales
• Team Management – Develop a strong MIS regime for effectively monitoring the overall performance of every
member in the team so that they achieve the productivity benchmark. Motivate, mentor and coach the team
for superlative performance while ensuring strict adherence to portfolio quality metrics and process guidelines.
Ensure a healthy working relationship with peer functions and foster a conducive environment in branches.
Build and drive a culture of meritocracy and lead by example.
• Collection Management – Ensure over 95% efficiency in early collection buckets. Make sure the team spends
adequate time with delinquent customers in softer buckets for collecting dues during the month. Ensure
cheque bounce is controlled with timely awareness calling and the required customer education. Monitor cash
collections by sales team and proper receipt issuance and immediate deposition in the company's bank
• Others – Drive strong adherence to the company's Code of Conduct policy. Ensure the team follows highest
standards of honesty, integrity and ethical behaviour. Ensure strategic guidelines issued by Business seniors
are implemented and the team is aligned with the overall company ethos.
• Proven Sales track record
• Strong people management skills to lead a team of Managers
• High level of maturity to manage conflicts and command respect cutting across functions
• Comfortable in interfacing with clients
• Passionate about making a difference and working in a niche segment
• Willingness to travel extensively
• Great communication skills
• Mature in outlook and high on energy,
• Academic Qualifications Post Graduate / Master’s degree / MBA from Tier II preferred
• Work Experience At Least 12 years with last 3 years in a Regional Role
• Geographies handled Should have handled a minimum of 2 large states with Karnataka being one of them.
Well-travelled across semi urban and rural landscape in the state.
• Product exposure – Exposure to both Secured and Unsecured product
• Loan Products handled LAP, SME, Construction/ Project Finance, Business Loans. In-depth knowledge on
Property related aspects is a prerequisite


zonal head