zupervisor.

operating standards.
 Implementation of establishment’s activity, according to KidZania’s essence, Industry Partners and
KidZania’s standard operations procedures including pre-activity (recruiting, queuing, welcoming and
getting ready), main activity (training, role-playing and closing) and post activity (cleaning and restoring)
 Provide good service to visitors
 Follow the KidZania DeKalogue principles in their daily activities
 Attend complaints, provide solution if possible or transfer them to the department coordinator or
appropriate department
 Elaborate daily checklists (per shift) of the establishment conditions, such as, theming elements (props,
furniture and fixtures, arts and graphics, signs, lighting, audio, uniforms) equipment, IT hardware and
software, utensils, collaterals, consumables and giveaways
 Elaborate daily establishment’s consumables inventory per shift
 Register establishment visitor’s attendance in KidZtablishment module (if the system is not working,
manual registration will be needed)
 Log, report and follow up establishment’s incidents
 Gather up consumables for establishment’s operation in warehouse and maintain complete and in order
all materials needed for operating
 Manage and control kidZos funds in compliance to the policies and procedures of the Facility’s
Administration department
 Clean the establishment and maintain it in order and in good condition (before, during and after the
operation)
 Ensure visitors’ safety and security in the establishment and facility
 Provide important establishment’s information to visitorsJob Title:  Zupervisor
Location: Mumbai - Ghatkopar
Job Type: Full-time
Company: Imagination Edutainment India Pvt Ltd
Budget : Rs. 17463 CTC
: Rs. 13600 NTH