- Responsibilities:● Collaborate with stakeholders to understand and analyze business requirements, ensuring a clear understanding of the problem or opportunity.● Develop and oversee the creation of high-level solution architecture, ensuring alignment with business goals, technical requirements, and industry best practices.● Work closely with cross-functional teams, including development, infrastructure, and business units, to gather input, address concerns,Responsibilities:● Collaborate with stakeholders to understand and analyze business requirements, ensuring a clear understanding of the problem or opportunity.● Develop and oversee the creation of high-level solution architecture, ensuring alignment with business goals, technical requirements, and industry best practices.● Work closely with cross-functional teams, including development, infrastructure, and business units, to gather input, address concerns,
- Assessment and Diagnosis:● Conduct thorough assessments and evaluations of clients' mental health andemotional concerns.● Able to support various psychological interventions such as CBT, ACT, Humanisticetc.● Collaborate with clients to identify their unique challenges and treatment goals.Counseling and Therapy:● Provide individual, couples, family, or group counseling sessions to addressclients' psychological and emotional issues.● Develop and implement trAssessment and Diagnosis:● Conduct thorough assessments and evaluations of clients' mental health andemotional concerns.● Able to support various psychological interventions such as CBT, ACT, Humanisticetc.● Collaborate with clients to identify their unique challenges and treatment goals.Counseling and Therapy:● Provide individual, couples, family, or group counseling sessions to addressclients' psychological and emotional issues.● Develop and implement tr
- Solution Design Lead RFI,RFP,RFQSolution Design Lead RFI,RFP,RFQ
- Key skills and experience ● At least 15 years of work experience in the managed services industry with a minimum of 3 years of related field experience, preferably a senior manager or Director level specializing in BPO Operations. ● Experience in Trust and Safety program for content moderation. ● Managed at least 1,000 FTEs across multiple lines of business ● Proven record of meeting and delivering targets and commitments. ● Excellent English communicationKey skills and experience ● At least 15 years of work experience in the managed services industry with a minimum of 3 years of related field experience, preferably a senior manager or Director level specializing in BPO Operations. ● Experience in Trust and Safety program for content moderation. ● Managed at least 1,000 FTEs across multiple lines of business ● Proven record of meeting and delivering targets and commitments. ● Excellent English communication
- Build process documents and process models● Conduct thorough analysis of existing processes, identify inefficiencies, and proposeprocess improvement opportunities● Design and document business functional requirements, process diagrams that arealigned with the organization’s business goals in flowcharts, process maps or othervisualization tools to represent the steps involved in each process● Work with stakeholders, functions heads and subject matter expertBuild process documents and process models● Conduct thorough analysis of existing processes, identify inefficiencies, and proposeprocess improvement opportunities● Design and document business functional requirements, process diagrams that arealigned with the organization’s business goals in flowcharts, process maps or othervisualization tools to represent the steps involved in each process● Work with stakeholders, functions heads and subject matter expert
