Designation - Cash Apps - Accounts Receivable Specialist Job Description Responsibilities:- ...
- Work within the entire Order to Cash cycle, and focus on day-to-day duties related to cash application, collections, journal entries and reconciliations.
- Ensure all customers cash receipts are accurately applied within the billing system and ERP as part of the month end close process.
- Providing customer service regarding collection issues, process customer refunds, process, and review account adjustments resolve client discrepancies and short payments.
- Own and monitor a key customer facing email alias and ensure queries are replied to within the required SLAs
- Experienced in working with large volumes of data and providing first class customer service
- Supporting the business through quarterly audit and SOX work
In this role, you will:
● Your key deliverable will be to ensure all customers cash receipts are accurately applied within the billing system and ERP on a daily basis.
● Ensure Customer queries are replied to within the required SLA.
● Focus on day-to-day duties related to cash application, merchant accounting, journal entries, and reconciliations
● Interact extensively across all functional teams within Companies and assist as queries arise.
● Update processed and procedures as required for your tasks Cash applications, Accounts Receivables and Vendor Creations. Using SAP and Oracle Tools.
experience
5