Job Description: Processing of all incoming customer orders in SAP ECC as per the agreed SLA.Creation of Sales order , Return orders, FOC orders, Sample orders as per policy guidelines.Validate incoming orders to ensure accurate and appropriate customer order delivery.Closely coordinate with internal and cross functional teams to ensure timely processing of orders.Coordinate with Accounts Receivable team for order release statusEnsure to receive and

PSI (Product & Service Information)Assistance with general and technical questions related to any product or service including diagnostic support for certified repair locationsIntermediate (familiar to proficient) understanding of products (engines, power generators, components, marine products, high horsepower products, Dodge applications, etc)Intermediate (familiar to proficient) understanding of diesel engine operation, parts, and warranty support to

Job Title: Global Software License Keys Customer Support AssistantLocation: Manyata Tech Park, BangaloreEmployment Type: ContractShift: Rotational (including weekends, based on schedule)Job Summary:We are looking for a dedicated and detail-oriented Customer Support Assistant to manage software license keys, entitlement verification, and provide global-level support for internal and external stakeholders. The ideal candidate will be responsible for