Job Title: Business Analyst
Exp- 4 to 8 yrs.
Location: Gurgaon
Job Summary:
We are seeking a detail-oriented and strategic Business Analyst to support payroll-related projects and Request for Proposal (RFP) processes. The ideal candidate will work closely with HR, Finance, IT, and vendor management teams to gather requirements, analyze payroll processes, support system implementation or enhancements, and manage end-to-end RFP activities for payroll systems or services.
Key Responsibilities:
Payroll / HCM - Projects:
• Collaborate with stakeholders to gather, document, and validate payroll business requirements.
• Analyze and map current payroll processes and recommend improvements or automation opportunities.
• Assist in designing and specifying system configurations to meet business and compliance needs.
• Facilitate the testing process by creating test cases, coordinating User Acceptance Testing (UAT), and documenting results.
• Support change management, including training materials and user onboarding for payroll systems.
• Monitor implementation to ensure solutions meet performance and compliance expectations.
• Act as a liaison between business teams and technical teams to ensure clarity and successful execution.
RFP Support:
• Define business and technical requirements to initiate the RFP process for payroll platforms and other Applications or service providers.
• Prepare detailed RFP documentation, including scope of work, evaluation criteria, and timelines.
• Coordinate with Procurement and Legal to ensure compliance with internal and external standards.
• Review vendor proposals and conduct comparative analyses to identify best-fit solutions.
• Organize and facilitate vendor demos, Q&A sessions, and evaluation scoring with stakeholders.
• Support contract negotiations and finalize SLAs, KPIs, and cost models in collaboration with relevant departments.
Required Qualifications:
• Bachelor’s degree in business administration, Human Resources, Information Systems, or a related field.
• 5+ years of experience as a Business Analyst, preferably with exposure to payroll systems or HRIS.
• Hands-on experience with payroll software platforms (e.g., ADP, Workday, SAP, Oracle HCM, etc.).
• Proven experience in RFP preparation, vendor evaluation, and selection processes.
• Strong understanding of payroll operations, compliance, and regulatory requirements.
• Excellent analytical, problem-solving, and communication skills.
• Ability to manage multiple projects and stakeholders simultaneously.
Preferred Qualifications:
• Experience in global payroll or multi-country payroll projects.
• Knowledge of project management methodologies (Agile, Waterfall, or Hybrid).
• Familiarity with tools such as Jira, Confluence, MS Project, or other project collaboration tools.
• Certification in Business Analysis (CBAP, CCBA) or HR technology (e.g., SHRM-CP, PHR) is a plus.