Key Responsibilities: • 2+ years of experience in a customer service environment with International Call handling experience.
• Bachelor’s degree in any discipline.
• Advanced verbal and/or written communication skills with ability to provide exceptional customer
service and de-escalate the customer as needed.Handle inbound calls from customers regarding products, services, and orders.
...
• Provide accurate and timely information to customers, addressing their questions and concerns
effectively.
• Assist customers with order placement, order status inquiries, returns, exchanges, and other related
requests.
• Troubleshoot customer issues and complaints, working to find appropriate and satisfactory
resolutions.
experience
6show more Key Responsibilities: • 2+ years of experience in a customer service environment with International Call handling experience.
• Bachelor’s degree in any discipline.
• Advanced verbal and/or written communication skills with ability to provide exceptional customer
service and de-escalate the customer as needed.Handle inbound calls from customers regarding products, services, and orders.
• Provide accurate and timely information to customers, addressing their questions and concerns
effectively.
• Assist customers with order placement, order status inquiries, returns, exchanges, and other related
requests.
• Troubleshoot customer issues and complaints, working to find appropriate and satisfactory
resolutions.
experience
6
