data engineer consultant

Should have a minimum 6+ years in Data Engineering, Data Analytics platform.
 Conduct root-cause analysis as and when needed and propose a corrective action plan.
 Follow established set of processes while handling issues and for proper escalation of unresolved
issues to appropriate internal/external teams.
 Should have experiencing in End-to-End life cycle of Production Support, Migrations, managing
Audits, working with Product vendors for any application issues and Development & Business team
for any data issues and fixes.
 Responsible for reports, requests (like RFP), Maintaining the SLA (Service Level Agreement) and
account payable records.
 Maintain logs of all issues and ensure resolutions according to quality assurance tests for ll
production processes.
 Ensure on-time delivery of all assigned tasks – incidents, problem tickets, change management
process etc.
 Adhere to the defined support delivery process/guidelines like Problem Management, Incident
Management, Change Management, SLA Compliance, Productivity, other application goals, etc.
 Identify and learn more about the software and hardware used/ supported by the organization.
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