- Administrative Support: Schedules appointments, organizes files, prepares documents, and maintains office supplies.
- Communication: Communicates with clients, customers, and other staff in a professional manner.
- Data Management: May be involved in light data entry tasks or maintaining records.
- Office Organization: Ensures a clean and organized reception area.
- Reception Management: Greets and directs visitors, answers phone calls, and handles incoming and outgoing mail.
- Excellent communication skills: Both written and verbal communication are essential for interacting with visitors and staff.
- Organizational skills: Ability to manage multiple tasks and maintain a tidy reception area.
- Customer service skills: Providing a positive and helpful experience for visitors.
- Proficiency in office software: MS Office, email, and other office tools are often required.
- Attention to detail: Ensuring accuracy in scheduling, filing, and other tasks