gm cold chain

 Oversee and manage temperature-controlled transportation, storage, and distribution across the network.
 Drive fleet and warehouse utilization, route planning, and load optimization.
 Lead and develop a high-performing cold chain operations team.
 Manage third-party vendors and ensure SLA adherence, quality, and cost control.
 Identify and onboard key cold chain partners/vendors for transportation and warehousing.
 Ensure adherence to temperature protocols (ambient, chilled, frozen) across the supply chain
 Set and monitor KPIs for operational efficiency, cost control, and customer SLAs.
 Implement real-time temperature monitoring, tracking, and alert systems.
 Effective control on budget receivables, monitoring direct and indirect cost, monitoring utilization of capital budgeting as per Company plan.
 Collaborate with tech teams to enhance cold chain visibility and traceability using IoT, sensors, and analytics.
 Achievement of profit as per plan, managing finance to meet financial requirements of the Company.
 Resource planning to meet business needs including infrastructure, human resource, capital, finance etc.
 Optimize cost per move while maintaining service quality and product integrity.
 Initiative takes for improving operational efficiency
 Execution of plan for increasing customer penetration, development of key account, visit/ meeting with key customers/ big account, and organizing customer meet as per company plan.
 Liaise with key customers (e.g., pharma, FMCG, QSR) to design and deliver customized cold chain solutions.
 Ensure compliance with GDP, FSSAI, HACCP, and other relevant regulatory guidelines.
 Maintain documentation and audit readiness for customer and regulatory inspections.
 Develop hub-and-spoke models tailored to temperature-sensitive product flows.
 High level of customer satisfaction through reliable service, timely delivery, and problem resolution.
 Identifying Training & development needs of key team members and preparing a development plan Lead, mentor, and develop cross-functional teams including regional managers and fleet/ OPS team.
 Initiatives on HR front to raise employee’s satisfaction, employee engagement, express culture building etc.

Qualification:
 Graduate in any discipline; Degree/Diploma in Supply Chain / Logistics / Engineering preferred. MBA is a plus

Experience –
 Minimum 12–18 years in logistics or supply chain, with at least 5 years in cold chain operations.
 Strong understanding of temperature-controlled logistics (2°C–8°C, -20°C, frozen, ambient).
 Familiarity with pharma, food, and perishable product handling.
 Excellent leadership, communication, and interpersonal skills.

experience

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